Summary
Overview
Work History
Education
Skills
Timeline

Brenda Cramer

Bullhead City,AZ

Summary

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.

Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 18 years of experience on road.

Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing 18 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.

Overview

18
18
years of professional experience

Work History

Truck Driver

Prime
Springfield, MO
12.2010 - 02.2024
  • Reported all accidents or violations to management immediately upon occurrence.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Read and interpreted maps to determine vehicle routes.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Delivered customer orders to homes and places of business within established time frames.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Retained valid proof of insurance and registration in vehicles.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Fulfilled back haul orders and spotting trailers in loading yard.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Performed [Timeframe] inspections and completed vehicle repairs.
  • Reacted decisively and quickly to protect spoilage.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Kept bus orderly with strong control over passenger behaviors.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Truck Driver

Swift Transportation
Phoenix, AZ
01.2006 - 12.2010
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.

Education

High School Diploma -

H. H. Ellis Technical High School, Danielson, CT
06-1982

Some College (No Degree) - Bookkeeping

Mohave High School, Bullhead City, AZ

Skills

  • Vehicle inspections
  • DOT Compliance
  • Route Planning
  • Planning ability
  • Trip planning
  • Defensive driver training
  • Logistics Planning
  • Safe Driving Practices
  • Vehicle Maintenance
  • Hazardous Materials Handling
  • Accurate record keeping
  • Problem-solving capabilities
  • Dependable and reliable
  • Refrigerated trailers operation
  • Inclement weather driving
  • Courteous and polite demeanor
  • Efficient trip planner

Timeline

Truck Driver - Prime
12.2010 - 02.2024
Truck Driver - Swift Transportation
01.2006 - 12.2010
H. H. Ellis Technical High School - High School Diploma,
Mohave High School - Some College (No Degree), Bookkeeping

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Brenda Cramer