Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Manager

Brenda Crider

Warren,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Manager

Sunloan
Silsbee, TX
11.2009 - 09.2025
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Entered time and attendance logs in preparation for payroll.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Monitored staff performance and addressed issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Oversaw daily operations to ensure smooth workflow and compliance with policies.
  • Developed training programs for staff to enhance service quality and efficiency.
  • Managed customer inquiries and resolved issues to maintain satisfaction levels.

Salesperson

Walmart
Lumberton, Texas
08.2007 - 06.2009
  • Assisted customers with product selection and inquiries.
  • Managed inventory levels and restocked shelves as needed.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team to ensure timely product placement and merchandising.
  • Educated customers about products and services offered by the company.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.

Education

High School Diploma -

Silsbee High School
Silsbee, TX
05.1982

Skills

  • Goal Setting
  • Complex Problem Solving
  • Issue and Conflict Resolution
  • Workforce Management
  • Key Accounts and Territory Management
  • P&L Oversight
  • Customer Service
  • Negotiation and Conflict Resolution
  • Decision Making
  • Computer Skills
  • Good Judgment
  • Shift Scheduling
  • Time Management
  • Calm Under Pressure
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Onboarding and Orientation
  • Staff Training
  • Team Leadership
  • Performance Tracking and Evaluation
  • Employee Coaching and Motivation

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Timeline

Manager

Sunloan
11.2009 - 09.2025

Salesperson

Walmart
08.2007 - 06.2009

High School Diploma -

Silsbee High School

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