Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Crites

Dover,DE

Summary

Dynamic and detail-oriented professional with extensive experience in shipping and receiving at Dillard's. Proven ability in inventory organization and product verification, ensuring accuracy and efficiency. Adept at collaborating with teams to enhance productivity while maintaining a strong customer focus. Skilled in loading and unloading, with a commitment to achieving operational excellence.

Overview

33
33
years of professional experience

Work History

Secretary

T.Mayes Plumbing and Heating LLC
08.2014 - Current
  • Schedule appointments and conduct follow-up calls to clients
  • Respond to emails and other correspondence to facilitate communication and enhance business processes.
  • Answer multi-line phone system and enthusiastically greet callers.

Dockworker

Dillard's
02.2007 - 09.2013
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products
  • Examined shipment contents and compared with records such as manifests, invoices or orders to verify accuracy.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
  • Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Maintained clean, orderly work environment free of hazards.

Cashier

Shoppers Food Warehouse
08.1992 - 11.2006
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Scanning Coordinator

Shoppers Food Warehouse
08.1992 - 11.2006
  • Schedule appointments and conduct follow-up calls to customers
  • Respond to emails and other correspondence to facilitate communication and enhance business processes.
  • Answer multi-line phone system and enthusiastically greet callers.

Education

N/a - Completed 9 Th Grade

Arundel High School
Odenton, MD

Skills

  • Product verification
  • Shipping and receiving
  • Inventory organization
  • Loading and unloading

Timeline

Secretary

T.Mayes Plumbing and Heating LLC
08.2014 - Current

Dockworker

Dillard's
02.2007 - 09.2013

Cashier

Shoppers Food Warehouse
08.1992 - 11.2006

Scanning Coordinator

Shoppers Food Warehouse
08.1992 - 11.2006

N/a - Completed 9 Th Grade

Arundel High School

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