Brenda Cruz
Fillmore,CA
Summary
Results-driven Quality Technician with extensive experience at Pentair Water Pool And Spa, excelling in quality control and visual inspection. Proven ability to resolve customer complaints and enhance product standards through meticulous attention to detail and effective teamwork. Skilled in using precision measuring tools to ensure compliance with industry specifications.
Overview
9
9
years of professional experience
Work History
Quality Technician
Pentair Water Pool And Spa
Simi Valley, CA
06.2023 - Current
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Analyzed issues and recommended corrective actions to improve final results.
- Investigated customer complaints about product defects or deviations from specified requirements.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Identified quality problems and recommended solutions.
- Worked effectively in team environments to make the workplace more productive.
Shipping Associate
Pentair Water Pool And Spa
Simi Valley
06.2023 - Current
- Inspected packages for damage prior to loading onto trucks or pallets.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Collaborated with the warehouse team to ensure accurate shipping of orders.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared work orders, bills of lading or shipping orders to route materials.
Quality Technician
Pentair Water Pool And Spa
Moorpark, CA
11.2015 - 06.2023
- Performed visual inspections of finished products.
- Performed visual and dimensional inspections to prevent unsatisfactory products from reaching shelves or the lines.
- Examined samples of raw materials before use in production.
- Maintained accurate records of all inspections performed and results obtained.
- Ensured that all materials meet required specifications before releasing them for use in production.
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Received and inspected raw materials.
- Completed day-to-day duties accurately and efficiently.
- Researched and logged quality performance data within database system.
Education
High School Diploma -
Fillmore Hight School
Fillmore, CA06-2002
Skills
- Quality control
- Visual inspection
- Customer complaint resolution
- Attention to detail
- Strong communication
- Use measuring tools such as digital calipers, height gauges, micrometers, pin gauges, and telescoping gauges
- Blueprint reading
- Teamwork
Accomplishments
- Employee of the month
Languages
English
Professional
Spanish
Professional
Timeline
Quality Technician
Pentair Water Pool And Spa
06.2023 - Current
Shipping Associate
Pentair Water Pool And Spa
06.2023 - Current
Quality Technician
Pentair Water Pool And Spa
11.2015 - 06.2023
High School Diploma -
Fillmore Hight School
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