Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Davis

Aiken,SC

Summary

Dynamic customer service professional with a proven track record of enhancing customer satisfaction through exceptional service delivery. Demonstrates strong interpersonal skills to effectively resolve concerns and foster positive relationships. Committed to driving results and continuous improvement in client experiences.

Overview

5
5
years of professional experience

Work History

Temporary Seasonal Employee

Hobby Lobby
N. Augusta, SC
11.2024 - Current
  • Managed point-of-sale transactions.
  • Managed inventory efficiently.
  • Addressed customer inquiries efficiently.
  • Developed and implemented visual merchandising plans.
  • Ensured shelves were stocked consistently.

Shift Supervisor/Barista Trainer

Starbucks
Aiken, SC
08.2019 - 10.2024
  • Partner of the quarter 2020
  • POS/Cash handling/Drive thru
  • Ensured accurate order fulfillment.
  • Boosted customer satisfaction.
  • Maintained exceptional standards of customer satisfaction in servicing beverages.
  • ServSafe certified
  • Served in this role from Aug 2019-Feb 2023 with a return period of Sept-Oct 2024.
  • Drove three stores to become the leading locations within their district.

Temporary Employee - Sewer

Aiken Staffing Associates
Aiken , SC
05.2024 - 09.2024
  • Sewer for Menardi Filters
  • Execute filter fabrication according to engineering blueprints.
  • Conducted thorough inspections to ensure product quality.

Temporary Employee - Machine Operator

Autoneum
Aiken, SC
10.2023 - 05.2024
  • Machine operator
  • Ensured final product standards through comprehensive checks.
  • Prepared and transferred goods to following division.

Dog Groomer in Training

Sutton’s Southern Pet Retreat
Lexington, SC
10.2023 - 05.2024
  • Provided care and monitoring for various animals in a kennel setting.
  • Implemented measures to protect animal well-being.
  • Specialized in grooming and bathing dogs spanning multiple breeds.

Dog Bather

Petsense
West Columbia, SC
02.2023 - 10.2023
  • Provided pet grooming services efficiently using trained techniques.
  • Training provided by Paragon
  • Executed tasks in customer service alongside achieving sales targets.

Education

Diploma -

Irmo High School
Columbia, SC

Skills

  • Customer service
  • Point of sale/cash handling
  • Retail stocking and merchandising
  • Pet care and kennel safety
  • Food service
  • Troubleshooting
  • Multitasking
  • Conflict resolution
  • Customer relations
  • Quality assurance

Timeline

Temporary Seasonal Employee

Hobby Lobby
11.2024 - Current

Temporary Employee - Sewer

Aiken Staffing Associates
05.2024 - 09.2024

Temporary Employee - Machine Operator

Autoneum
10.2023 - 05.2024

Dog Groomer in Training

Sutton’s Southern Pet Retreat
10.2023 - 05.2024

Dog Bather

Petsense
02.2023 - 10.2023

Shift Supervisor/Barista Trainer

Starbucks
08.2019 - 10.2024

Diploma -

Irmo High School

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Brenda Davis