Brenda Day
Shreveport
Summary
Dedicated professional recognized for managing cafeteria operations and improving workflow processes. Committed to maintaining high food quality and safety standards while driving customer satisfaction through effective menu planning and staff training.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Cafeteria Manager
Caddo Parish School Board
08.1996 - Current
- Oversaw daily operations of cafeteria, ensuring compliance with health and safety regulations.
- Managed inventory and procurement processes to maintain optimal stock levels and minimize waste.
- Developed menus in collaboration with nutritionists to meet dietary requirements and preferences.
- Trained and supervised staff in food preparation techniques and customer service excellence.
- Implemented cost-control measures, enhancing budget management without compromising quality.
- Enhanced workflow processes through staff scheduling optimization, resulting in improved efficiency.
- Conducted regular audits of food quality and service standards to ensure continuous improvement initiatives.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Used [Software] to analyze daily financial statements, balance statements and reimbursable meals.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Planned nutritionally-balanced menus for students by studying current dining trends.
- Enhanced dining experience for customers by implementing variety of healthy, globally-inspired menu options.
- Evaluated equipment maintenance needs regularly, scheduling repairs as needed to prevent downtime during busy periods.
- Streamlined cafeteria operations for increased efficiency and cost-effectiveness through proper inventory management.
- Maintained a clean and safe environment, adhering to health department regulations and guidelines.
- Managed inventory effectively, reducing waste and ensuring availability of popular items.
- Enhanced customer satisfaction by implementing high-quality food and service standards.
- Boosted employee morale with effective communication, training, and performance evaluations.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
High School Diploma -
Northwood High School
Shreveport, LA05-1987
Skills
- Food preparation
- Health and safety procedures
- Food handling
- Sanitation standards
- Kitchen equipment operation
- Meal planning
- Inventory management
- Nutrition
- HACCP record keeping
- Teamwork and collaboration
- Multitasking
- Reliability
Certification
- Certified Cafeteria Manager, Caddo Parish School Board - 2002-Current
- CPR Training - July 2025
Timeline
Cafeteria Manager
Caddo Parish School Board
08.1996 - Current
High School Diploma -
Northwood High School