Brenda Deel
Mathias,WV
Summary
Dynamic Hospice Nurse with extensive experience at Blue Ridge Hospice, excelling in patient advocacy and care plan development. Proven ability to enhance patient outcomes through effective communication and interdisciplinary collaboration. Skilled in medication administration and crisis intervention, fostering a supportive environment for patients and families during critical times.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Hospice Nurse
Blue Ridge Hospice
Winchester , VA
04.2023 - Current
- Assisted in end-of-life decision making processes with respect to patient wishes.
- Administered medications as prescribed by physicians while monitoring for side effects.
- Attended regular staff meetings with interdisciplinary team to review policies and procedures regarding patient care.
- Provided physical, emotional, and spiritual support to patients and their families.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers, and physicians.
- Created and applied tailored care plans that would meet each patient's individualized needs.
- Conducted home visits regularly to assess patient's condition and provide necessary interventions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
Administrator
Greenfield Reflections of Strasburg
Strasburg , VA
06.2020 - 04.2023
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Coordinated meetings, conferences, travel arrangements.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Facilitated communication between departments to support project completion and goal achievement.
- Assessed company operations for compliance with safety standards.
- Provided general administrative support to staff members.
- Monitored budget expenditures and prepared financial reports for review by management.
- Worked closely with human resources to support employee management and organizational planning.
Administrator
Greenfield Assisted Living
Strasburg , VA
01.2014 - 05.2019
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Coordinated meetings, conferences, travel arrangements.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Facilitated communication between departments to support project completion and goal achievement.
- Assessed company operations for compliance with safety standards.
- Provided general administrative support to staff members.
- Monitored budget expenditures and prepared financial reports for review by management.
- Worked closely with human resources to support employee management and organizational planning.
- Updated databases with new employee information, job changes and terminations.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Conducted performance evaluations and recommended training programs for staff development.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Responded promptly to customer complaints in a professional manner.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Answered incoming calls and responded to customer inquiries.
- Maintained positive working relationship with fellow staff and management.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Processed payroll information according to established guidelines.
- Prepared reports on various projects for management review.
Nurse Care Manager
Caring Angels Home Health
Winchester , VA
05.2018 - 04.2019
- Participated in quality improvement initiatives to enhance patient outcomes and satisfaction levels.
- Facilitated communication between primary care teams and specialists regarding each patient's plan of care.
- Identified potential barriers that may impact a patient's ability to comply with prescribed medical regimens.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Educated families on disease processes and treatments options available to their loved ones.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Provided education to patients on self-management of chronic conditions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Coordinated with physicians, nurses, and other healthcare providers to ensure continuity of care.
Nurse Manager
Blue Ridge Hospice
Winchester , VA
01.1992 - 08.1999
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with other departments to ensure quality patient outcomes.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Participated in strategic planning initiatives designed to improve overall operations.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Managed the scheduling of personnel assignments based on patient acuity levels.
- Promoted a positive work environment through effective communication with staff members.
- Provided emotional support to patients and their families during difficult times.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Education
License - Nursing
Dowel J Howard Vocational School
Winchester, VA05-1989
High School Diploma -
East Hardy High
Baker, WV05-1983
Skills
- Patient assessment
- Medication administration
- Care plan development
- End-of-life care
- Interdisciplinary collaboration
- Crisis intervention
- Time management
- Patient advocacy
- Effective communication
- Team building
- Continuing education
- Patient care oversight
- Multitasking capacity
- Interpersonal and written communication
- Care planning
- Care coordination
- Heartsaver first aid (first aid)
- Catheter monitoring
- Decision-making
- Documentation
- Admissions support
- Interpersonal communication
- Certified in CPR/AED
- Creative problem solving
- Critical thinking
- Task prioritization
Certification
- Administrative License
- LPN License
- Dementia Practitioner
- CPR
- Uniform Assessment certification
- ISP certification
Timeline
Hospice Nurse
Blue Ridge Hospice
04.2023 - Current
Administrator
Greenfield Reflections of Strasburg
06.2020 - 04.2023
Nurse Care Manager
Caring Angels Home Health
05.2018 - 04.2019
Administrator
Greenfield Assisted Living
01.2014 - 05.2019
Nurse Manager
Blue Ridge Hospice
01.1992 - 08.1999
License - Nursing
Dowel J Howard Vocational School
High School Diploma -
East Hardy High