Brenda De Leon
Harlingen,TX
Summary
Dynamic Precertification Specialist with a proven track record at Valley Ear Nose & Throat Specialists, excelling in prior authorization and patient registration. Bilingual with strong communication skills, I implemented efficient tracking systems that significantly improved workflow and reduced turnaround times, enhancing overall organizational growth and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Precertification Specialist
Valley Ear Nose & Throat Specialists
Harlingen, TX
05.2019 - 08.2023
Coordinated and authorized elective surgeries for five doctors while ensuring compliance with the necessary standards from patients insurances.
- Reviewed and verified patient insurance information to facilitate timely approvals for treatments.
- Collaborated with healthcare providers to resolve discrepancies in documentation and expedite authorizations.
- Implemented tracking systems for precertification requests, improving workflow efficiency and reducing turnaround times.
Box Office Cashier
Cinemark 16 & XD
Harlingen, TX
08.2014 - 07.2018
- Managed cash drawer, ensuring accuracy and accountability during shifts.
- Assisted patrons with ticket purchases, enhancing customer service experience.
- Trained new employees on operational procedures and customer interaction techniques.
- Handled a multi-line telephone device for incoming calls in regards to movie times, situations and overall assistance in services.
Education
High School Diploma -
Harlingen High School
Harlingen, TXSkills
- Prior authorization
- Bilingual
- Strong communication skills
- Organizational growth
- Medical billing
- Data entry
- Appointment scheduling
- Patient registration
Timeline
Precertification Specialist
Valley Ear Nose & Throat Specialists
05.2019 - 08.2023
Box Office Cashier
Cinemark 16 & XD
08.2014 - 07.2018
High School Diploma -
Harlingen High School