Brenda Delgado

As a Site Director for the ProYouth Expanded Learning Program, I ensure a safe, inclusive, and engaging environment that supports students' academic and personal growth. I manage a team of professionals, ensuring high-quality performance and adherence to organizational standards. I provide leadership and guidance through ongoing training initiatives, which has helped boost staff retention. I collaborate with school personnel and community partners, implement curriculum, manage student behavior, and oversee the CACFP snack program. I also maintain compliance with regulatory requirements while identifying opportunities for improvement based on best practices. Additionally, I’ve developed strategic plans for site growth that have led to increased revenue and overall program success. I bring strong communication, organization, and classroom management skills to the role, along with a deep commitment to youth development and a solution-focused approach.

Facilitated communication between staff members concerning strategies for addressing challenging behaviors exhibited by some students. Organized materials needed for instructional activities and assisted teachers in creating lesson plans tailored to individual student needs. Graded tests and assignments using head teacher's grading guidelines. Operated computers or audio-visual aids to supplement class presentations. Spoke with parents to discuss student progress and coordinate meetings. Met one-on-one with autism students and implemented targeted behavioral plans. Developed positive relationships with all stakeholders including parents and guardians, colleagues, administrators and community partners. Attended meetings related to IEPs and 504 plans as requested by school administration.

Created resources such as handouts, training materials, manuals. for use by staff and and or program participants. Implemented play and exploration activities in support of curriculum. Worked with parents and staff to improve student behavioral and learning issues with proactive approaches. Advised management on strategies for improving program operations or increasing efficiency. Monitored student progress and assisted students and teachers with resolving problems. Took roll and reviewed student sign-in/sign-out sheets to monitor safety and absences.

• Operated cash register or POS system to receive payment by cash, check and credit card. Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills. Helped customers find specific products, answered questions and offered product advice. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Worked closely with front-end staff to assist customers. Trained new team members in cash register operation, stock procedures and customer services. Processed sales transactions to prevent long customer wait times. Preserved appearance of store by arranging and replenishing displays and merchandise racks. Answered product questions with up-to-date knowledge of sales and store promotions. Learned roles of other departments to provide coverage and keep store operational. Tracked company inventories, moved excess stock and arranged products to improve sales. Directed trash removal and sanitation procedures to keep aisles and register area organized.