Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Brenda Diaz

Lancaster,PA

Summary

Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.

Overview

12
12
years of professional experience
2012
2012
years of post-secondary education

Work History

Packaging Team Leader

The Hershey Company
Lancaster, Pennsylvania
10.2024 - Current
  • Led team in daily operations to ensure production efficiency.
  • Coordinated training sessions for new employees on safety protocols.
  • Monitored inventory levels and coordinated restocking efforts.
  • Facilitated communication between departments to streamline operations.
  • Implemented process improvements to enhance workflow effectiveness.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Participated in regular meetings with senior leadership to provide updates on team progress.

Extrusion Operator

The Hershey Company
Lancaster, Pennsylvania
12.2022 - 10.2024
  • Monitored production line for quality and consistency in manufacturing processes.
  • Adjusted machine settings to optimize extrusion speed and product specifications.
  • Followed safety protocols to ensure a secure working environment at the facility.
  • Monitored production output for quality assurance purposes.
  • Followed written instructions from supervisors regarding product specifications and production requirements.

Auto Twist Operator

The Hershey Company
Lancaster, Pennsylvania
01.2015 - 12.2022
  • Collaborated with team members to streamline workflow and minimize delays.
  • Conducted quality checks on products to meet Hershey's specifications.
  • Maintained cleanliness and organization in the production area for safety compliance.
  • Assisted in training new operators on equipment handling and safety procedures.
  • Documented production data accurately for reporting and analysis purposes.
  • Followed standard operating procedures to ensure consistent product quality.
  • Learned and followed safety and emergency procedures.
  • Maintained production and quality documentation.
  • Inspected finished products to verify conformity to quality standards.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Used hand trucks to unload, load and transport items.

General Laborer

The Hershey Company
Lancaster, Pennsylvania
06.2013 - 01.2015
  • Assisted in loading and unloading materials for production processes.
  • Maintained cleanliness of work area to ensure compliance with safety standards.
  • Collaborated with team members to meet daily production goals and deadlines.
  • Monitored equipment performance and reported any malfunctions promptly.
  • Followed detailed instructions for product assembly and quality checks.
  • Participated in training new hires on operational procedures and safety protocols.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Ensured that all safety regulations were followed while working onsite.
  • Followed instructions from supervisors regarding specific tasks that needed to be completed.
  • Completed variety of physical labor tasks.

Education

General Certification of Development Program
Lancaster, PA

Skills

  • Team leadership
  • Safety compliance
  • Quality assurance
  • Process improvement
  • Production planning
  • Employee training
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Team Check-ins
  • Strategic planning
  • Daily workflow improvement
  • Attention to detail
  • Team building
  • Teamwork and collaboration
  • Overseeing daily activities

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Packaging Team Leader

The Hershey Company
10.2024 - Current

Extrusion Operator

The Hershey Company
12.2022 - 10.2024

Auto Twist Operator

The Hershey Company
01.2015 - 12.2022

General Laborer

The Hershey Company
06.2013 - 01.2015

General Certification of Development Program
Brenda Diaz