Brenda Dotson

April 1996- August 1999

MRS- Direct care staff

August 1999- June 2002

Instructor for the Day Program

June 2002- October 2004

Program Coordinator for Day Program

October 2004- January 2010

Assistant Community Traning Home II Coordinator

January 2010- October 2012

Community Training Home Coordinator

October 2012-July 2015

Deputy Director of Residential Services/ Community Training Home Coordinator

July 2015- April 2016

Deputy Director of Residential Services

April 2016- July 2019

Case Manager

July 2019- March 2021

Director of Case Management (Case Management ended at PCBDSN)

March 2021- June 2023

Director of Quality Assurance

June 2023- Present

Director of Operations

· Worked with people with an Intellectual and Developmental Disability (IDD) ensuring their safety and well-being were met, along with meeting all state and federal guidelines.

· Liaise with Administrative management to make decisions for operational activities and set strategic goals.

· Planned and monitored the everyday management of programs to ensure smooth progress.

· Oversee support processes and organize them to enhance the progress and satisfaction of people with IDD.

· Supervised staff from five different departments and provided constructive feedback and recommendations.

· Evaluated the efficiency of agency procedures according to organizational, local, state, and federal department objectives and applied improvements.

· In coordination with the SC Department of Disabilities and Special Needs, local, state, and federal departments and/ or laws, managed the departments' procurement processes and coordinated material and resource allocation.

· Reviewed the financial information and adjusted operational budgets to promote resource management.

· Revised and/or formulated policies and promote their implementation.

· Managed relationships/agreements with external partners/vendors.

· Evaluated overall performance by gathering, analyzing, and interpreting data and metrics.

· Ensured all departments ran with legality and conformity to established regulations, contracts, and obligations.

· Evaluated pay levels, developed, and maintained pay scales, and reviewed all salary changes under policy guidelines and established pay scales.

· Maintained compliance with all Federal and State Laws.

· Maintained personnel data including personnel folders, wage/employment verification, and their confidentiality.

· Assisted with recruitment, hiring, leave of absence or termination, orientation/ training programs, and workman’s compensation.

· Assisted with ensuring the proper administration of the orientation/training program.

· Assisted with the review of the Employee Handbook, Agency Policy Procedure Manual, and organizational chart as needed.

· Assisted with the employee, and those served, recording and maintaining PPD, Hepatitis, Workman’s Compensation, and FMLA on all employees.

· Assisted in coordinating in-service training programs, services, and resources necessary to achieve maximum training of agency personnel according to state, federal, and local program standards.

· Assisted with the development of agency goals and long-term programs.

· Investigate cases of abuse, neglect, exploitation, critical, and complaints of those served with IDD.

· Attended training and meetings to maintain the required certifications in each area as needed.

· Assisted in strategic planning consideration of the key elements of risk.

· Coordinated with other departments to ensure periodic inspections and upkeep of agency vehicles and equipment and that they were equipped with appropriate safety devices.