Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Dunn

Toney,AL

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

36
36
years of professional experience

Work History

Customer Service Agent

Affordable Homeownership Solultions
12.2019 - Current

To assist clients so that they can get access to the Rent to Own & Foreclosure Listing and answer any questions they may have

Bad Debt Collector

Advance Bureau Of Collections
06.2013 - 07.2019

Responsible for calling on all collections accounts in a required que. Research to locate individual needed to complete tasks. Worked with Collections Works and multi-line phone system

Independent Sales Representative

Avon Products
05.2007 - 06.2013

All aspect's of buying and selling of all Avon products and extensive Customer Service

Child Care Provider

Self
02.2005 - 05.2013

All aspects of caring for my 2 grandchildren so that my daughter would be able to provide for them as she was a single mother

Cash Office Clerk

Lowes Home Improvment
04.1999 - 02.2005

Performed daily operations of counting all money to balance out daily business from the day before with extensive Customer Service

Deli Clerk

Winn Dixie
12.1998 - 08.1999

Daily preparation of all hot and cold foods and extensive Customer Service

Line Builder

SCI
10.1998 - 12.1998

Installed sound card and modem while working on a assembly line building Hewlitt Packard computers

Property Manager

Marcrum Management-Sherwood Park Apartments
01.1994 - 10.1998

All aspects on Property Management which included, hiring and managing of all employees, preparing all bills to ensure that they were paid, scheduling of all vendor's not only make sure that current residents apartments where in top shape but also to make sure that all vacant units where ready for move ins for new residents as well, collections of all rent as well as delinquents accounts, ordering any and all inventory to insure each units had what was needed to complete any and all repairs, yearly budget, leasing of any vacant units, computer operations which included Window's 95 and extensive Customer Service

Cash Office Clerk

Lowes Home Improvment
06.1992 - 01.1994

Performed daily operations of counting all money to balance out daily business from the day before with extensive Customer Service

Cashier

Toys R Us
08.1991 - 06.1992

All aspects of Customer Service

A/R Clerk

Ractrac Petroleum Inc
07.1987 - 01.1990

Handling all A/R Accounts which also included billing of gas Lotus I II III

Education

High School Diploma -

Lithonia High School
Lithonia, GA
05.1984

Skills

  • Call Control
  • Customer Relations
  • Empathetic and Genuine
  • Outstanding Communication Skills
  • Customer Service

Timeline

Customer Service Agent

Affordable Homeownership Solultions
12.2019 - Current

Bad Debt Collector

Advance Bureau Of Collections
06.2013 - 07.2019

Independent Sales Representative

Avon Products
05.2007 - 06.2013

Child Care Provider

Self
02.2005 - 05.2013

Cash Office Clerk

Lowes Home Improvment
04.1999 - 02.2005

Deli Clerk

Winn Dixie
12.1998 - 08.1999

Line Builder

SCI
10.1998 - 12.1998

Property Manager

Marcrum Management-Sherwood Park Apartments
01.1994 - 10.1998

Cash Office Clerk

Lowes Home Improvment
06.1992 - 01.1994

Cashier

Toys R Us
08.1991 - 06.1992

A/R Clerk

Ractrac Petroleum Inc
07.1987 - 01.1990

High School Diploma -

Lithonia High School
Brenda Dunn