Brenda J. Duran
Fontana,CA
Summary
Effective leader and problem-solver which excels at streamlining. Offering strengths in freight cost reporting and operational management. Identified new solutions that reduce cost and improve efficiency. Fosters continuous improvement environment across warehousing, logistics, transportation, and customer service operations. Built productive relationships to achieve business objectives. Highly committed to ensuring quality of service and safety management.
Overview
21
21
years of professional experience
Work History
Operations Supervisor
Ford Motor Company
Rancho Cucamonga, CA
03.2022 - Current
- Analyzed operational performance and implemented plans to achieve organizational and financial goals.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Ergonomics Rep-Analyzed complex systems to determine potential for further development, production and interoperability.
- Diversity Rep-Established measures to promote diversity and drive equal access to opportunity and advancement.
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
Freight Operations Supervisor Contractor
Penske Logistics LLS
Colton, CA
01.2022 - 03.2022
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Maintained safe and operational required equipment by inspecting machinery, investigating, and repairing faults and conducting routine preventive maintenance
Logistics/Supervisor of Operations
UNITED PARCEL SERVICE
Ontario, CA
05.2019 - 01.2022
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction, and performance
- Processed rehires, transfers, terminations, garnishments and withholdings.
Receiving/Put Away Lead
STAPLES FULFILLMENT
Ontario, CA
10.2004 - 10.2017
- Identified products requested in work orders through reading, interpreting, and scanning pallet identification (PID) numbers; located requested items in a warehouse
- Utilize proprietary software systems (CFS, Sunrise, and Alpha) to perform functional duties and generate reports, such as vendor purchase orders, stock products, special orders, or customer returns
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Education
Master of Arts - Political Science
California State University – Fullerton
Fullerton, CA01.2023
Bachelor of Arts - Political Science, Studies
California State University
Los Angeles, CA05.2019
Skills
Technical document comprehension
Effective time management
Attention to process, regulations, and safety procedures
Bilingual
Payroll Management
Positive associate relations skills
Strong collaborator
Effective verbal and written communication skills
Knowledge of PC applications
Key performance indicators
Timeline
Operations Supervisor
Ford Motor Company
03.2022 - Current
Freight Operations Supervisor Contractor
Penske Logistics LLS
01.2022 - 03.2022
Logistics/Supervisor of Operations
UNITED PARCEL SERVICE
05.2019 - 01.2022
Receiving/Put Away Lead
STAPLES FULFILLMENT
10.2004 - 10.2017
Master of Arts - Political Science
California State University – Fullerton
Bachelor of Arts - Political Science, Studies
California State University
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