Compassionate case worker with experience supporting diverse populations, including at-risk youth and families, in navigating healthcare systems. Skilled in case management, patient advocacy, and coordinating services. Strong understanding of healthcare policies and interdisciplinary collaboration. Seeking to leverage social work expertise and organizational skills to transition into a healthcare administration role and improve operational efficiency and patient outcomes.
Managing an active caseload of 200-400 child care providers.
• Complete and verify all provider agreements, forms, files, records, and reports, as applicable.
• Familiar with payment regulations, calculation of payments, and family fee billing. Assist with payment and family fee inquiries as necessary.
• Maintaining a working knowledge of Los Angeles County’s database for CalWORKs participants
• Maintain knowledge of and compliance with Community Care Licensing regulations, Funding Terms and Conditions, Title V and 22 Regulations, and agency policies, procedures, and timelines.
• Maintained inventory in supply closet to prevent shortages.
• Prepared packages for shipment by generating packing slips and setting up courier deliveries.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.