Brenda Esparza
Escondido,CA
Summary
Dedicated and ambitious individual with experience as a research assistant. Played an integral part in creating a comprehensive study by developing a questionnaire and efficiently gathering a participant pool. Meticulously collected and analyzed data to provide valuable support to existing studies on the topic. Transitioned into the role of a homemaker in 2017 after completing full-time studies.
Overview
15
15
years of professional experience
Work History
Homemaker
Self
06.2017 - Current
- Addressed household needs with meal preparation, housekeeping and transportation.
- Provided companionship and emotional support to enhance mood and quality of life.
- Self-motivated, with a strong sense of personal responsibility.
Host/Takeout/Server & Trainer
California Pizza Kitchen
Solana Beach, CA
02.2014 - 05.2017
- Learned to accommodate people and their special needs to receive the best experience at a restaurant
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Mentored team members for professional growth, fostering a culture of continuous learning within the restaurant environment.
Retail Sales Associate
Party City
Encinitas, CA
09.2014 - 05.2015
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Cashier & Line Cook
Dominos
Del Mar, CA
02.2012 - 06.2012
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Line Cook & Cashier
Pizza Port
Solana Beach, CA
06.2010 - 09.2010
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Science - Psychology
California State University of San Marcos
San Marcos, CA08-2021
Associates Degree - Social And Behavioral Sciences
Mira Costa College
San Elijo, CA01.2014
Sunset High School
Encinitas, CA12-2011
La Costa Canyon High School
Carlsbad, CA01-2010
Skills
- Bilingual Communication Skills in English and Spanish
- Attentive Listening Expertise
- Clear Message Conveyance
- Resourceful Issue Resolver
- Effective Decision Maker
- Strong Research Proficiency
- Effective Team Leadership
- Professional attitude
Timeline
Homemaker
Self
06.2017 - Current
Retail Sales Associate
Party City
09.2014 - 05.2015
Host/Takeout/Server & Trainer
California Pizza Kitchen
02.2014 - 05.2017
Cashier & Line Cook
Dominos
02.2012 - 06.2012
Line Cook & Cashier
Pizza Port
06.2010 - 09.2010
Bachelor of Science - Psychology
California State University of San Marcos
Associates Degree - Social And Behavioral Sciences
Mira Costa College
Sunset High School
La Costa Canyon High School