Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brenda Fierro-Simeone

Albuquerque

Summary

Social Work professional with proven expertise in managing complex caseloads and delivering impactful support services. Strong focus on collaborative teamwork and achieving client-centered outcomes. Skilled in crisis intervention, resource coordination, and advocacy, with flexible approach to meet evolving needs. Dependable and adaptable with commitment to empowering individuals and families.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Social Worker Case Manager

Department of Veterans Affairs
05.2022 - Current
  • Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
  • Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
  • Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Increased access to resources by connecting clients to appropriate financial, housing, medical, and educational services.
  • Conducted thorough assessments of client strengths and needs in order to provide tailored recommendations for individualized treatment plans.
  • Maintained accurate records, adhering to strict documentation guidelines and confidentiality requirements for compliance purposes.
  • Empowered clients towards self-sufficiency through goal-setting, skill-building exercises, and motivational interviewing techniques.
  • Participated in community events to promote services and engage with public.

Therapist/Social Worker Case Manager

Mended House Counseling
10.2023 - 02.2025
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.
  • Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Developed strategies to help patients cope with stress and anxiety and build resilience.
  • Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
  • Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
  • Mentored new therapists through supervision meetings and case consultations in order to support their professional development within the field.
  • Conducted therapy sessions focused on trauma recovery, facilitating patient healing and empowerment.

Advanced Medical Support Assistant

Dept. Of Veteran Affairs
09.2018 - 05.2022

Communicate with wide range of medical clinicians, patient care teams, social workers, clinics, hospitals. Knowledge of community resources. Work with veterans from various socio-economic, cultural, ethnic, disabilities backgrounds. Advanced knowledge of medical terminology utilized by clinicians. Communicate tactfully and effectively electronically, phone, in person. Participate in team huddles, meetings to manage and plan patient care. Set priorities and adjust work flow to meet necessary tasks. Provide patient support care to include, but not limited to appointments, outside patient referrals, follow-up care, overbooking, provider availability, etc. Obtain and organize new medical care referrals. Adhere to high volume time constrictions and mandatory deadlines. Maintain confidentiality of patient account information in accordance with HIPAA guidelines. Regular and reliable attendance. Perform any other duties as needed.

Education

Master of Science - Social Work

New Mexico Highlands University
Las Vegas, NM
05.2021

Bachelor of Science - Social Work

New Mexico Highlands University
Las Vegas, NM
05.2011

Associate of Science - Human Services

Northern New Mexico College
El Rito, NM
05.2009

Skills

  • Assessment and evaluation, Crisis intervention, Motivational interviewing Substance abuse awareness,Multicultural competence, Psychosocial assessments,
  • Problem-solving, decision-making, team collaboration
  • Mandatory reporting procedures, Excellent communication, Time management abilities, Cultural sensitivity,Written and verbal communication
  • Case management, Case documentation, client confidentiality, Assessment skills,

Certification

  • Licensed Clinical Social Worker (LCSW) - State of NM. License No. SWB 2024-1146 Board of Social Work Examiners Issued 11/6/2024

Languages

Spanish
Professional Working

Timeline

Therapist/Social Worker Case Manager

Mended House Counseling
10.2023 - 02.2025

Social Worker Case Manager

Department of Veterans Affairs
05.2022 - Current

Advanced Medical Support Assistant

Dept. Of Veteran Affairs
09.2018 - 05.2022

Master of Science - Social Work

New Mexico Highlands University

Bachelor of Science - Social Work

New Mexico Highlands University

Associate of Science - Human Services

Northern New Mexico College
Brenda Fierro-Simeone