Brenda Figueroa
Katy,TX
Summary
Friendly Receptionist dedicated to offering exceptional assistance to team members and visitors. Skilled at coordinating appointments, and collecting messages to facilitate office communication. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Receptionist
St. Elizabeth Ann Seton Catholic Parish
01.2018 - Current
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with parishioners, and updated parishioners records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responsible for English/Spanish baptism documentations , and certificates
- Registered parishioners for children sacramental preparation
- Received payments and donations and issued receipts to parishioners
- Maintained church facility key log for sign-in/out .
- Organized, maintained and updated information in computer databases.
Assistant Manager
Bahama Bucks
05.2014 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Langham Creek High School
Houston, TX05.2015
Skills
- Data Inputting
- PC Proficiency
- Correspondence and Office Documents
- Document Control
- Time Management
- Call Answering and Routing
- Reception Desk Management
- Organization Skills
- Appointment Booking
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
St. Elizabeth Ann Seton Catholic Parish
01.2018 - Current
Assistant Manager
Bahama Bucks
05.2014 - 02.2017
High School Diploma -
Langham Creek High School
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