Brenda Fuentes
Silver Spring,MD
Summary
Dedicated Pediatric Ambulatory Patient Care Technician with a history at Children’s National Medical Center, showcasing expertise in vital signs monitoring and a commitment to enhancing patient care. Leveraged clinical training and compassion to improve patient outcomes, excelling in teamwork and employing adaptability to optimize healthcare processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pediatric Ambulatory Patient Care Technician
Children’s National Medical Center
Rockville, MD
07.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected specimens from patients for laboratory testing purposes.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Provided assistance to medical staff in performing minor surgical procedures.
- Worked effectively in team environments to make the workplace more productive.
Pediatric Clinic Operations Representative
Children’s National Medical Center
Rockville, MD
01.2017 - 07.2022
- Updated customer information in databases regularly to ensure accuracy of records.
- Processed patient payments and scanned identification and insurance cards.
- Called patients to confirm scheduled appointments and obtain additional details.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
Education
CNA - Certified Nursing Assistant
Cambridge Nursing Academy
Gaithersburg, MD12-2021
GED -
Keystone Job Corps
Drums, PA12-2003
Skills
- Basic nursing care
- Vital signs monitoring
- Vitals documentation
- Active listening, Patience & Compassion
- Adaptable
- CPR certification
- Teamwork & collaboration
- Clinical training
Accomplishments
- Employee of the month
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- CNA - Certified Nursing Assistant
- CPR & First Aid
- BLS - Basic Life Support
Professional Development & Team Collaboration
- Annual Training - Knowledge and critical topics
- Patient Experience Committee Member - Contribute to discussions and initiatives aimed at enhancing patient care and satisfaction.
- Newsletter Team Member - Contribute to the Health section
References
References available upon request.
Timeline
Pediatric Ambulatory Patient Care Technician
Children’s National Medical Center
07.2022 - Current
Pediatric Clinic Operations Representative
Children’s National Medical Center
01.2017 - 07.2022
CNA - Certified Nursing Assistant
Cambridge Nursing Academy
GED -
Keystone Job Corps
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