Brenda Galey
Nacogdoches,TX
Summary
Results-driven professional seeking position as walmart pick up shopper. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Efficient Office Clerk with commitment to day-to-day streamlining for big-picture success. Distinguished leadership and organization skills with talent for communication.
Overview
26
26
years of professional experience
Work History
Office Clerk Medical Records
Hospice In The Pines
Lufkin, Texas
02.2022 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Cashier and Customer Information
Hawes Farms
Anderson, CA
10.2016 - 11.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reviewed weekly sales ads and monitored price changes.
- Completed inventory counts and ordered merchandise.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Answered questions about store policies and addressed customer concerns.
Senior Service Officer
Shasta County Sheriff's Office
Redding, CA
05.1991 - 07.2015
- Trained new personnel regarding company operations, policies and services.
- Answered calls in a timely manner regarding processing evidence, fingerprinting and photograghing crime scene as well as collecting any surveillance that could be obtained.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
- Processed individuals, property and funds into Jail custody.
- Responded to Emergencies of all kinds such as searches for lost individuals, setting up fire evacuations as well as logistics and staff needed.
- Oversaw 250 Search and Rescue Volunteers.
- Ordered and restocked all equipment needed for response.
- d productivity.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Redding School of Cosmetology
Pine Street 06.1980
High School Diploma -
Anderson Union High School
Ferry Street Anderson Califolrnial06.1979
Timeline
Office Clerk Medical Records
Hospice In The Pines
02.2022 - Current
Cashier and Customer Information
Hawes Farms
10.2016 - 11.2017
Senior Service Officer
Shasta County Sheriff's Office
05.1991 - 07.2015
Redding School of Cosmetology
High School Diploma -
Anderson Union High School
Skills
- Record Sorting and Filing
- Workflow Processes
- Materials Organization
- Data Entry and 10-Key
- Professional Correspondence
- Phone Inquiries
- Records Pulling
- Corrective Actions
- Material Flow Management
- Inquiry Requests
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