Brenda Galvez
Los Angeles,CA
Summary
Dedicated SLS with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
SLS
Environment Enrichment
01.2024 - Current
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition special diet such as kosher
Cashier Team Lead
Popeyes Chicken
07.2019 - 12.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
- Monitored areas for security issues and safety hazards.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Assisted customers by answering questions and fulfilling requests.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Marshall H.S
Los Angeles, CANo Degree - Computer Software
American Career College
CA06-2006
Skills
- CPR certified
- Communication
- FLUENT IN Spanish
- Issue response and resolution
- Problem-solving abilities
- Adaptability and flexibility
- Decision-making
- Attention to detail
- Active listening
- Calendar management
- Document retrieval
- Sensitive material handling
Timeline
SLS
Environment Enrichment
01.2024 - Current
Cashier Team Lead
Popeyes Chicken
07.2019 - 12.2023
High School Diploma -
Marshall H.S
No Degree - Computer Software
American Career College
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