Brenda Garcia
Buffalo,TX
Summary
Motivated and dedicated professional with a history of excelling company and personal goals. Skilled in working under pressure and adapting to new situations and challenges resulting in enhancing both self and the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/Shift Supervisor
Sam's Original Restaurant
09.2020 - Current
- Consistently achieved a 20% increase in upselling items, contributing to a noticeable boost in overall revenue.
- Trained and mentored new staff members resulting in decrease of training period durations, and improved team performance.
- Controlled costs to keep business operating within budget and increase profits.
Waitress/Crew Member Team Leader
Logan's Roadhouse
09.2022 - 12.2023
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Streamlined table turnover process by 10%, resulting in improved efficiency during peak hours and enhanced customer service.
Sales Associate
Academy Sports Outdoors
09.2021 - 06.2022
- Consistently exceed monthly sales targets, demonstrating strong sales and negotiation skills.
- Acquired in-dept knowledge on products and effectively communicated features and benefits to costumers.
- Successfully complected cross-training programs to become proficient in various departments.
Education
Bachelor of Science - Health Administration/ Social Work
Texas State University
San Marcos, TX12.2023
Skills
- Bilingual
- Computer Proficiency
- Leadership
- Attention to detail
- Sales Techniques
- Problem solving
- Willingness to learn
Certification
- Adult and Pediatric First Aid/CPR/AED
- Bookkeeping Basics Certification
- Excel Certification
- Food Handlers Certification
- Test Out PC Pro Certification
- Texas Alcoholic Beverage Commission Certification
- Lean Six Sigma Green Belt for Healthcare
- Workplace Safety and Health Training on Infectious Diseases
Timeline
Waitress/Crew Member Team Leader
Logan's Roadhouse
09.2022 - 12.2023
Sales Associate
Academy Sports Outdoors
09.2021 - 06.2022
Waitress/Shift Supervisor
Sam's Original Restaurant
09.2020 - Current
Bachelor of Science - Health Administration/ Social Work
Texas State University
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