Brenda Garzon
Fresno ,CA
Summary
Dynamic Receptionist Administrator with proven expertise at Esquire Deposition Solutions, LLC, excelling in reception management and appointment scheduling. Recognized for enhancing office efficiency through meticulous file organization and strong problem-solving skills. Committed to professionalism and discretion, fostering positive relationships with clients and colleagues alike. CPR certified and dedicated to maintaining a safe environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Esquire Deposition Solutions, LLC
03.2015 - 10.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Coordinated meeting room bookings, optimizing space utilization and accommodating diverse needs.
Receptionist Administrator
Sherily McWilliams Acupuncture
01.2014 - 11.2014
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while also verifying visitor credentials such as insurance verifications.
Receptionist/Baby Sitter
HVL Construction
01.2011 - 12.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Balanced responsibilities between office tasks and in-home childcare during the second year of employment.
Babysitter
Private Family (Jimenez)
10.2009 - 01.2011
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
Prerequisites - Nursing
Fresno City College
Fresno, CAHigh School Diploma -
J.E Young
Fresno, CA06.2011
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Mail handling
- Appointment scheduling
- Patience and empathy
- Problem-solving
- Reliability
- Time management
- Strong work ethic
- Child supervision
- Maintaining safe environment
- Toddler care experience
- Meal and snack times
- Managing routines
- Housekeeping
- School-age children experience
- Homework assistance
- Playing puzzles and games
- Licensed driver
- Infant care experience
- Behavior monitoring
- Professionalism and discretion
- CPR certified
Certification
CPR Certified in Adult and Pediatric through American Red Cross
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
Esquire Deposition Solutions, LLC
03.2015 - 10.2016
Receptionist Administrator
Sherily McWilliams Acupuncture
01.2014 - 11.2014
Receptionist/Baby Sitter
HVL Construction
01.2011 - 12.2013
Babysitter
Private Family (Jimenez)
10.2009 - 01.2011
Prerequisites - Nursing
Fresno City College
High School Diploma -
J.E Young
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