Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Geoffroy

Summary

Ambitious Catering Manager with 19 years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Catering Director

Corporate Caterers West Michigan
08.2015 - Current
  • Increased client satisfaction by creating and implementing innovative catering menus tailored to individual event requirements.
  • Enhanced team performance by providing comprehensive training and mentoring in customer service, food safety, and presentation skills.
  • Streamlined operations with meticulous planning and organization of logistics for large-scale events and corporate functions.
  • Expanded business opportunities through proactive networking with local vendors, venues, and industry professionals.

General Manager

Cinco Mexican Cantina
03.2012 - 08.2015
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Skillfully interacted with external vendors to obtain the best quality in pricing and product.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Assistant Manager

Distinctive Catering
07.2005 - 02.2012
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Responsible for the design and preparation of all menu items for any and all settings.
  • Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Responsible for all food preparations and the execution of the events.
  • Managed food delivery for 200+ guests for special events
  • Executed daily production lists and goals
  • Helped with preparation, set-up, and service for catering events
  • Trained new employees
  • Consistently offered professional, friendly and engaging service.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.

Education

High School Diploma - undefined

Holland High School
Holland, MI
1993

Skills

  • Customer-oriented
  • Point of Sale (POS) system operation
  • Quick learner
  • Organized multi-tasker
  • Able to lift 50 pounds
  • Daily operations
  • Dedicated team
  • Friendly and helpful
  • Fast and efficient service worker
  • knowledge in being proactive and not reactive
  • Team Leadership
  • Inventory Management
  • Catering revenue budget development

Certification

Serve safe certified
T.I.P.S certified

Timeline

Catering Director

Corporate Caterers West Michigan
08.2015 - Current

General Manager

Cinco Mexican Cantina
03.2012 - 08.2015

Assistant Manager

Distinctive Catering
07.2005 - 02.2012

High School Diploma - undefined

Holland High School

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Brenda Geoffroy