Brenda Gerschutz
Columbus,OH
Summary
Eager to grow both personally and professionally in a field that focuses on building trust, active listening, self awareness, and problem solving.
Overview
18
18
years of professional experience
Work History
Managing Partner
Great American Title Agency
Columbus, OH
07.2013 - Current
- Established and implemented business procedures and process improvements.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
Account Representative
Title First Agency
Columbus, Ohio
07.2006 - 07.2013
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Consistently exceeded quota expectations leading the way among fellow representatives.
- Retained high-value clients by providing exceptional support and personalized service.
Education
BBA - Marketing
University of Toledo
Toledo, OhioSkills
- Industry networking
- Ethical leadership
- Partnership development
Timeline
Managing Partner
Great American Title Agency
07.2013 - Current
Account Representative
Title First Agency
07.2006 - 07.2013
BBA - Marketing
University of Toledo