Brenda Gerschutz
Columbus,OH
Summary
Eager to grow both personally and professionally in a field that focuses on building trust, active listening, self awareness, and problem solving.
Overview
18
18
years of professional experience
Work History
Managing Partner
Great American Title Agency
07.2013 - Current
- Established and implemented business procedures and process improvements.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
Account Representative
Title First Agency
07.2006 - 07.2013
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Consistently exceeded quota expectations leading the way among fellow representatives.
- Retained high-value clients by providing exceptional support and personalized service.
Education
BBA - Marketing
University of Toledo
Toledo, OhioSkills
- Industry networking
- Ethical leadership
- Partnership development
Timeline
Managing Partner
Great American Title Agency
07.2013 - Current
Account Representative
Title First Agency
07.2006 - 07.2013
BBA - Marketing
University of Toledo