Brenda Gibson
Summary
Accomplished Human Resources leader with a proven track record at enhancing employee engagement and retention by 10% through innovative onboarding programs. Expert in labor relations and talent acquisition, demonstrating strong collaboration skills and strategic management to drive organizational success. Achieved a 35% increase in referrals by fostering productive partnerships. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Advantage Psychiatric Services
04.2023 - Current
- Oversaw Human Resources functions for 150 employees ensuring compliance with Federal.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Led and provided direction for recruitment activities for both hourly and salary employees, implementing robust orientation and onboarding program improving employee retention by 10%.
- Increased referrals 35% by building productive partner networks.
- Promoted employee buy-in of organizational objectives by conducting orientations/onboarding of new team members and regular town hall meetings for employees.
- Successfully led company talent management initiatives partnering with senior management completing reviews and goals before deadline.
- Monitored employee programs closely to assess effectiveness and strategically make proactive changes to meet changing demands.
- Oversaw various benefit programs, including IRa plan, EAP, medical, dental and vision packages.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
- Provided education and guidance on new policy implementation and procedures to unify responses, provide appropriate investigative actions and reach resolution of grievances/employee complaints.
- Ability to communicate efficiently and effectively with all levels of employees
- Coordinated activities of human resources team, distributing resources and personnel effectively to meet HR needs.
- Implemented performance management systems, fostering a culture of continuous improvement and professional development.
HR Generalist
Redeem Healthcare & Medical Systems
04.2017 - 03.2023
- Responsible for Human Resources matters including employee lifecycle, employee relations employee engagement for this 1000 employee food manufacturing plant.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiencies.
- Promoted and reviewed employee programs, supported necessary changes to align operations objectives with company goals.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Met with employees annually for progress reviews and performance assessments.
- Managed Human Resource and Recruiting staff and oversaw completion of tasks and initiatives.
- Administered benefits, health plans and retirement plans by request or during open enrollment periods.
- Coached managers on effective strategies for improving employee relations.
- Led employee relations through effective communication, coaching, training and development.
- Demonstrated effective communication skills through positive interactions with site managers, outside contractors, and on-site staff.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
- Implemented performance management systems, fostering a culture of continuous improvement and professional development.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Improved employee retention by implementing effective onboarding and training programs.
Human Resources Representative
Kolmac Outpatient Recovery Centers
01.2012 - 01.2015
- Effectively led all Human Resources matters for 180+ employees in six locations.
- Led company initiatives, including change management platform, constructive feedback, training and developments, succession planning, compensation analysis and new hire orientation and onboarding programs, improving employee experience.
- Streamlined HR efficiencies for recruitment, testing and hiring of new employees from 28 days to 14 days.
- Promoted employee buy-in of organizational objectives by conducting orientation and onboarding programs and developed on-the-job training agendas for new hires, bolstering employee job position knowledge and skillset. Motivated employees of training programs and provided upper management strategic recommendations for improvements.
- Built partnerships with location managers providing HR support essential to attain and exceed company goals.
- Successfully led company initiatives; completion of performance reviews and employee/ manager goals before deadline.
- Developed and implemented succession plans and promotion paths for all staff.
- Reduced workers' compensation claims by 15% instituting corporate safety training program.
- Ensured adherence to all federal and state guidelines and managed payroll and benefits for 180 employees.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
Education
Associate of Arts - Human Resources Management
University of Maryland - Baltimore County
Baltimore, MD05.2009
Skills
- Ability To Manage
- Strong Collaboration Skills
- Employee Engagement
- Effective Communications
- Talent Acquisition
- Interviewing And Hiring
- Management
- Human Resources
- Labor Relations
- Employee Relations
- Policies And Procedures
- Interpersonal Skills
- Process Improvement
- Employee Onboarding
Accomplishments
- Developed the first comprehensive recruiting strategy, which decreased employee turnover by 10%.
- Introduced the first formal performance review program, creating a flexible and well-received tool used company-wide.
Affiliations
- Society of Human Resource Management
Certification
- SHRM - Society for Human Resource Management certification
Timeline
Human Resources Generalist
Advantage Psychiatric Services
04.2023 - Current
HR Generalist
Redeem Healthcare & Medical Systems
04.2017 - 03.2023
Human Resources Representative
Kolmac Outpatient Recovery Centers
01.2012 - 01.2015
Associate of Arts - Human Resources Management
University of Maryland - Baltimore County
- SHRM - Society for Human Resource Management certification
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