Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Gideon

SEFFNER,Florida

Summary

Dynamic and detail-oriented professional with extensive experience in logistics and customer service, including a role at Sunstate Wrecker Services. Proven ability to manage impounded vehicle processing and ensure compliance with safety standards. Strong communication skills and adept at handling emergency situations, ensuring efficient operations and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Contractor

AMA
09.2025 - Current
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Provided punctual, polite valet services to uphold professional standards.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Contributed to positive work environment by demonstrating teamwork and cooperation with colleagues.
  • Answered guest's questions about property amenities and services.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Streamlined check-in process for vehicles, making it quicker and more efficient for guests.
  • Built positive customer rapport for courteous, friendly and professional service.

Volunteer

West Tampa Elementary
08.2021 - 10.2025
  • Maintained clean, neat, and operational facilities to serve students needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs after school
  • Used strong interpersonal communication skills to convey information to others needs.
  • Attend PTA meetings helped set ups and organize events

Warehouse Associate

Amazon
11.2023 - 07.2025
  • Consistently lifted materials weighing as much as 50 plus pounds.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed various tasks such as loading and unloading material, cleaning work area, and assisting skilled workers
  • organized and arranged Merchandize on the sales floors to optimize product presentation and enhance customer shopping experience

Traffic Control Flagger

RoadSafe Traffic Systems
12.2024 - 05.2025
  • Conducted regular inspections of traffic control equipment to ensure proper functioning and compliance with safety standards.
  • Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
  • Patiently directed motorists towards detours and alternate routes.
  • Organized and maintained site equipment during slow hours.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Familiar with use of hand signaling procedures.
  • Utilized a variety of signaling equipment, including flags, signs, and radios, to effectively communicate with motorists and crew members.

Truck Driver

Action Towing And Service
12.2014 - 07.2016
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.

Dispatcher

Sunstate Wrecker Services
12.2014 - 07.2015

Processes customer payments accurately and efficiently, handling transactions through various payment methods.

Verified and entered customer information to ensure accuracy and proper verification of customer vehicles.

Prepared and finalized customer paperwork, ensuring all information was accurate and properly documented

Handled inbound and outbound calls




Education

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy
Clearwater, FL
01-2026

High School Diploma -

Jame B Dudley High
Greensboro, NC
06-2011

Skills

  • Strong customer service
  • Team Player
  • Excellent Communication
  • Warehouse Experience
  • Flexible & Dependable
  • Dispatching Experience
  • Inventory
  • Organized
  • Attention to details
  • Worksite safety
  • Site safety management
  • Operations oversight
  • Team collaboration
  • Problem-solving
  • Safety
  • Task delegation

Timeline

Contractor

AMA
09.2025 - Current

Traffic Control Flagger

RoadSafe Traffic Systems
12.2024 - 05.2025

Warehouse Associate

Amazon
11.2023 - 07.2025

Volunteer

West Tampa Elementary
08.2021 - 10.2025

Truck Driver

Action Towing And Service
12.2014 - 07.2016

Dispatcher

Sunstate Wrecker Services
12.2014 - 07.2015

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy

High School Diploma -

Jame B Dudley High