Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Gillard

Finleyville,PA

Summary

Mentoring over 50 associates to enhance performance and customer satisfaction. Expert in conflict resolution and performance improvement, fostering a culture of excellence and safety. Achieved significant improvements in operations through effective team leadership and project management.

Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Overview

21
21
years of professional experience

Work History

Teamlead Digital

Walmart
07.2004 - Current
  • Trained new associates by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by open communication, and employee recognition, working together with my team.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values.
  • Evaluated employee skills and knowledge regularly, and training.
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Manage over 50 associates.

Cashier, DM, Electronics, Overnight, Cap1, Digital

Walmart
07.2004 - 04.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Brashear High School
Pittsburgh, PA
05-1989

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Workplace safety
  • Complaint resolution

Timeline

Teamlead Digital

Walmart
07.2004 - Current

Cashier, DM, Electronics, Overnight, Cap1, Digital

Walmart
07.2004 - 04.2023

High School Diploma -

Brashear High School

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Brenda Gillard