Brenda Glantz
Ferndale,MI
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Food Service Worker
Chartwells Schools Dining Services
2018.04 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Promoted positive work environment through effective communication with colleagues and supervisors.
- Ensured consistency in presentation of dishes by closely following plating guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Breakfast/Lunch Paraprofessional
Hazel Park Public Schools
2015.10 - Current
- Supervised students during non-instructional periods such as lunch and recess ensuring safety at all times.
- Fostered positive learning environment by establishing strong rapport with students and faculty members.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Ensured all students received their meals.
Assistant Property Manager
Wingate Management
1994.10 - 2007.02
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Education
High School Diploma -
Lamphere High School
Madison Heights, MISkills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Money Handling
- Productivity and Efficiency
- Basic Math Competency
- Fast-Paced Environment
- Special Dietary Needs Understanding
- Food and Safety Standards
Certification
ServSafe
Timeline
Food Service Worker
Chartwells Schools Dining Services
2018.04 - Current
Breakfast/Lunch Paraprofessional
Hazel Park Public Schools
2015.10 - Current
Assistant Property Manager
Wingate Management
1994.10 - 2007.02
High School Diploma -
Lamphere High School
ServSafe
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