Brenda Griffiths
Tucson,Arizona
Summary
Dedicated and accomplished professional with over 25 years of service at the University of Arizona, seeking a challenging position that leverages my wealth of institutional knowledge, administrative expertise, and commitment to fostering a supportive academic environment. Resourceful and experienced worker offering expertise in customer service, staff coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Various Positions
University of Arizona
07.1997 - Current
- Received and prioritized requests for assistance related to hardware, software, and networking issues
- Evaluated and resolved client computing issues in-person and remotely, maintaining documentation of resolutions
- Installed and configured software and hardware, providing training to the campus community
- Collaborated with various departments, including DCCs, to address challenges and streamline processes
- Monitored online forums and web pages for content accuracy and usability.
Executive Administrative Assistant
East Lawn Mortuary and Cemetery
- Held various administrative positions, handling scheduling, customer complaint resolution, and supply order processing
- Managed diverse responsibilities within a funeral setting, demonstrating strong organizational and communication skills
- Maintained customer files, recorded reports from hospitals, billing, contracting, and ensured proper permits were obtained.
Education
Bachelor of Interdisciplinary Studies - Social, Behavioral, and Human Understanding
University of Arizona
Tucson, Arizona2023
Skills
- Technical troubleshooting and support
- In-depth knowledge of University of Arizona's structure and workings
- Collaboration with students, faculty, staff, and external community
- Administrative and organizational skills
- Training and coaching experience
- Database management using Microsoft Office products
- Information Confidentiality
- Customer Service
- Report Generation
- Database Management
- Administrative Support
- Technical Support
- Staff Management
Affiliations
Attended job-related seminars to stay updated on industry trends and advancements. Active Shooter and Information Security versed. Member of the Pinnacle Advisory Board. Office lead for Campus Emergency Response Team.
Certification
HDI Support Center Analyst
HDI Support Center Lead
HDI KCS Foundations
HDI KCS Principles
FEMA CERT
FEMA Active Shooter
Timeline
Various Positions
University of Arizona
07.1997 - Current
Executive Administrative Assistant
East Lawn Mortuary and Cemetery
Bachelor of Interdisciplinary Studies - Social, Behavioral, and Human Understanding
University of Arizona
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