Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brenda Griswold

Elmira,MI

Summary

Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

7
7
years of professional experience

Work History

Certified Medical Assistant

McLaren Hospital, Neurology
02.2024 - 06.2025
  • Assisted healthcare providers with patient examinations and procedures, enhancing operational efficiency.
  • Administered medications and vaccinations, ensuring adherence to safety protocols and patient care standards.
  • Managed patient records using electronic health record systems, maintaining accuracy and confidentiality of information.
  • Performed routine laboratory tests and diagnostic procedures, supporting timely clinical decision-making by providers.
  • Implemented best practices for infection control, contributing to enhanced safety in clinical settings.
  • Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
  • Implemented improvements in infection control practices, resulting in a safer environment for both patients and staff members.
  • Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
  • Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
  • Collaborated with healthcare team members to develop customized care plans tailored to individual patient needs.
  • Expedited processing of lab results by collecting specimens promptly and accurately following proper protocols.
  • Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Certified Medical Assistant

Internal Medicine, Munson
01.2023 - 01.2024
  • Educated patients on treatment plans and preventive care, facilitating better health outcomes through effective communication.
  • Collaborated with multidisciplinary teams to streamline workflows in fast-paced medical environments.
  • Improved patient care by efficiently managing medical records and maintaining accurate documentation.
  • Streamlined office operations by managing inventory, ordering supplies, and maintaining organized workspaces for optimal performance.
  • Boosted immunization rates within the practice population by administering vaccinations according to established guidelines and schedules.
  • Promoted health education by creating informative materials on common medical conditions and preventive measures for distribution to patients.
  • Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
  • Supported clinical quality improvement efforts through diligent monitoring of vital signs during patient visits.
  • Increased patient satisfaction with compassionate bedside manner and effective communication skills.
  • Strengthened relationships with community resources, such as pharmacies and diagnostic services, to expedite patient care coordination.
  • Continuously expanded medical knowledge by participating in continuing education opportunities relevant to the Medical Assistant role.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Administered medications and vaccinations, ensuring adherence to safety protocols and patient care standards.
  • Managed patient records using electronic health record systems, maintaining accuracy and confidentiality of information.
  • Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
  • Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Certified Medical Assistant

Michigan Medical Center, Rogel Cancer Center
01.2018 - 10.2022
  • Assisted in patient intake processes and maintained accurate medical records.
  • Supported healthcare team by preparing examination rooms and sterilizing instruments.
  • Recorded vital signs and communicated patient concerns to physicians promptly.
  • Implemented infection control procedures to ensure a safe clinical environment.
  • Utilized electronic health record systems for efficient data entry and retrieval.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.

Education

Associate of Applied Science - Medical Assisting

Jackson College
Jackson, MI
05-2015

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling

Interests

  • Enjoy participating in work outs for overall physical and mental well-being

Timeline

Certified Medical Assistant

McLaren Hospital, Neurology
02.2024 - 06.2025

Certified Medical Assistant

Internal Medicine, Munson
01.2023 - 01.2024

Certified Medical Assistant

Michigan Medical Center, Rogel Cancer Center
01.2018 - 10.2022

Associate of Applied Science - Medical Assisting

Jackson College