Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda G. Tatem

Enterprise

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

31
31
years of professional experience

Work History

Cashier

Second Hand Chance
Dothan
04.2024 - Current
  • Processed customer transactions efficiently at a popular thrift store.
  • Assisted customers in locating items throughout the store.
  • Managed cash drawer and balanced daily sales records.
  • Maintained cleanliness and organization of checkout area and merchandise displays.
  • Operated point-of-sale systems to complete transactions accurately.
  • Performed other duties as assigned by management.

Head Cashier

Lowes Home Improvment
Enterprise
06.2006 - 05.2023
  • Supervised daily cash handling and ensured accurate financial transactions.
  • Trained and mentored new cashiers on register operations and customer service.
  • Assisted customers with inquiries and resolved payment-related issues promptly.
  • Managed cash register operations, including opening and closing procedures.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Dispatcher

Hartford Police Department
Hartford
04.2005 - 05.2006
  • Coordinated emergency response efforts among police, fire, and medical services.
  • Monitored radio communications to dispatch units to incidents efficiently.
  • Maintained accurate records of calls and actions taken during incidents.
  • Assisted officers by providing real-time information from various databases.
  • Communicated effectively with the public to gather essential incident details.

Customer Service Manager

Walmart
Enterprise
01.1995 - 03.2005
  • Oversaw daily operations to ensure high-quality customer service delivery.
  • Trained and mentored staff on effective communication techniques.
  • Developed and implemented customer service policies and procedures.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.

Education

Enterprise High
Enterprise , AL

Skills

  • Cash handling
  • Team leadership
  • Effective communication
  • Problem solving
  • Cash drawer balancing
  • Checkout monitoring

Timeline

Cashier

Second Hand Chance
04.2024 - Current

Head Cashier

Lowes Home Improvment
06.2006 - 05.2023

Dispatcher

Hartford Police Department
04.2005 - 05.2006

Customer Service Manager

Walmart
01.1995 - 03.2005

Enterprise High

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