Brenda Hagedorn
Austin,TX
Summary
Detail oriented professional with a background in low voltage system installation, inspection and maintenance. Proven ability to manage documentation, maintain accurate records, and ensure compliance with regulations. Strong organizational and communication skills, combined with a high level of technical proficiency and problem solving ability.
Overview
8
8
years of professional experience
Work History
Low Voltage Technician
Paladin
Austin, TX
11.2025 - 02.2026
- Installed and configured racks, cabinets, and network hardware
- Performed rack-and-stack deployments, equipment mounting, and structured cable management to maintain organized infrastructure
- Routed, terminated, labeled, and tested copper and fiber optic cabling to ensure reliable
- Assisted with DC power installations, grounding, and bonding in compliance with site and industry standards
- Utilized test equipment to validate fiber and copper performance, troubleshoot issues, and confirm signal integrity
- Interpreted installation drawings and technical documentation
- Maintained clean, safety-compliant work environments in critical facilities
- Ensured accurate labeling, documentation, and as-built updates for ongoing operational support
Low Voltage Technician
Prism Electric
Austin, TX
05.2025 - 09.2025
- Install, terminate, and test low voltage cabling (Cat5e, Cat6, fiber optics, coax, etc.).
- Set up and service systems including fire alarms, access control, and audiovisual equipment.
- Read and interpret blueprints, wiring diagrams, and technical manuals.
- Perform system inspections, testing, and preventive maintenance to ensure compliance with local, state, and national codes (NFPA, NEC, OSHA, etc.).
- Troubleshoot and repair faulty wiring, devices, and equipment.
- Document installations, service calls, and repairs accurately.
- Collaborate with project managers, electricians, and other trades to complete projects on time.
- Ensure compliance with safety protocols and company policies while on job sites.
Low Voltage Technician
Beckwith
Austin, TX
12.2024 - 03.2025
- Install, terminate, and test low voltage cabling. (NAC & SLC)
- Set up and service systems including fire alarms, access control, and audiovisual equipment.
- Read and interpret blueprints, wiring diagrams, and technical manuals.
- Perform system inspections, testing, and preventive maintenance to ensure compliance with local, state, and national codes (NFPA, NEC, OSHA, etc.).
- Troubleshoot and repair faulty wiring, devices, and equipment.
- Document installations, service calls, and repairs accurately.
- Collaborate with project managers, electricians, and other trades to complete projects on time.
- Ensure compliance with safety protocols and company policies while on job sites.
Fire Alarm Specialist
Firetron
Austin, TX
08.2023 - 08.2024
- Assist in the installation and configuration of fire alarm systems in residential, commercial, and industrial buildings
- Support senior technicians in troubleshooting and repairing faulty alarm systems
- Perform routine testing and inspections to ensure all fire alarm components function properly
- Help to install and run wiring for fire alarms, pull stations, and emergency lights
- Assist in maintaining detailed records of installations, inspections, and maintenance activities
- Ensure compliance with local fire codes and safety regulations during system setup
Structured Cabling Technician
FISK Electric
Austin, TX
11.2022 - 07.2023
- As a structured cabling technician, I am responsible for installing, maintaining, troubleshooting and repairing structured cable infrastructures.
- Termination of CAT 5, CAT5e, CAT6 and CAT 6a connectors Dressing cables properly with pristine attention to detail Testing cables and newly or rerouted terminations Troubleshooting cables for proper installation Construction and design of new outlets
- Comfortability on high ladders, lifts, roofs and underground
- Ownership of tools including; Tool belt, hard hat, punchdown tool, snips, cordless drill, headlamp, tape, clamps
Parts Warehouse Personnel
Principle Distribution LLC
02.2018 - 04.2020
- As a warehouse worker, I assisted with shipping and receiving auto parts, scanning and stocking freight as it arrived, and keeping track of inventory of automotive parts, supplies, and equipment monthly.
- My greatest achievement was starting employment as a delivery driver and promoted to assistant warehouse manager within 3 months of my first contract.
Education
GED - GED
Gary Job Corps
San Marcos, TXSkills
- Structured cabling installation (Cat5e, Cat6, Cat6A)
- Fiber optic installation (single-mode and multimode)
- Fiber termination, splicing, and testing (OTDR, light source & power meter)
- Fire alarm system installation, wiring, and device mounting (horn/strobes, pull stations, smoke/heat detectors)
- Fire alarm panel installation and basic programming support
- Access control system installation (card readers, mag locks, strikes, door contacts)
- CCTV camera installation (IP and analog systems)
- Audio/Visual (AV) system installation and equipment mounting
- Rack, cabinet, and backboard installation
- Patch panel termination and cross-connects
- Conduit bending (EMT) and cable pathway installation (J-hooks, tray, sleeves)
Technical Skills
Testing & Troubleshooting
- Copper certification and continuity testing
- Fiber loss testing and troubleshooting
- Fire alarm circuit testing (NAC, SLC, initiating devices)
- Device verification and system functionality checks
- Identifying and resolving connectivity and signal issues
- Reading blueprints, riser diagrams, and wiring schematics
- Following installation documentation and MOPs
- Working in commercial, industrial, and mission-critical environments
- Adhering to OSHA and site safety standards
- Coordinating with general contractors and other trades
- Maintaining accurate labeling, documentation, and as-built drawings
Compliance & Work Practices
Timeline
Low Voltage Technician
Paladin
11.2025 - 02.2026
Low Voltage Technician
Prism Electric
05.2025 - 09.2025
Low Voltage Technician
Beckwith
12.2024 - 03.2025
Fire Alarm Specialist
Firetron
08.2023 - 08.2024
Structured Cabling Technician
FISK Electric
11.2022 - 07.2023
Parts Warehouse Personnel
Principle Distribution LLC
02.2018 - 04.2020
GED - GED
Gary Job Corps