Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Hale

London,KY

Summary

I am an experienced Registered Medical Assistant. I am flexible in any medical office setting or position. I have the ability to work as a team with coworkers and I am a fast learner. I am compassionate, competent and reliable.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Medical Assistant/Referral & Surgery Coordinator

Dr. Alan Graham
London, KY
01.2001 - Current
  • Rooming patients , taking and recording vitals. Obtaining detailed patient past medical history and current complaints and concerns .
  • Assisting with in office surgical procedures.
  • responsible for setting up sterile trays and maintaining a sterile field before and during procedures.
  • Responsible for cleaning and sterilizing surgical instruments.
  • Removing sutures and staples post operatively
  • Wound care as per doctor's orders
  • Preparing specimens and tissue samples for outside pathology and lab testing. ( such as lesions, cultures and FNA samples and breath tests for h-pylori)
  • Collecting all outside lab and radiology or consult notes for review by doctor before patient evaluation
  • Calling in medications to pharmacy per doctor's orders
  • Obtaining pre auth from insurances for medicines when needed.
  • Stocking and maintaining exam rooms and supply closet.
  • Ordering supplies as needed
  • Scheduling endoscopies, surgeries and outside radiology and labs and obtaining insurance pre auth for these procedures and checking patient insurance benefits when needed.
  • I handle all correspondence to hospitals and surgery centers pre and post operatively. At one time, Dr Graham had surgery schedules at Rockcastle hospital, Marymount Hospital , Baptist hospital and the Cumberland Valley Surgical center.
  • I have maintained surgery schedules for up to 3 surgeons in the past.
  • Relaying pre and post op instructions to patients
  • Coordination of all direct hospital admits and observation stays to hospitals and obtaining pre authorizations from insurances for these admits.
  • Managing referrals to outside medical offices and specialty clinics and referrals for pre op testing such as cardiac clearances and arranging for pre -op bridge therapy for patients on anticoagulants and arranging for pre op medications such as iv antibiotics.
  • Acting as float for all office positions, front office and back office. I also act on behalf of office manager in her absence per her instruction.
  • I answer phones on a daily basis and handle any concern that arises from phone calls that I intercept. I assist in medical concerns as well as billing concerns.
  • Completion of FMLA paperwork and handling of medical records requests

Medical Assistant

The London Women's Center
London, KY
10.1998 - 12.2000
  • Medical assistant for Dr. Thomas Mechas.
  • I roomed patients and took vitals, obtained detailed past medical histories from patients
  • I also obtained and recorded fetal heartbeats.
  • I assisted with in office surgical procedures, including setting up sterile trays and maintaining sterile field during procedures.
  • I cleaned and sterilized all surgical instruments
  • Prepared specimens for out side lab and pathology testing. Such as cultures, tissue samples and pap smears.
  • I administered vaccines and other medications per doctor's orders.
  • I removed sutures and staples post operatively.
  • I performed in office labs such as urinalysis and hematocrit.
  • I performed wound care per doctor's orders, such as packing and unpacking non healing wounds.
  • I performed fetal NST on pregnant women and relayed readings to physician.
  • I was responsible for stocking exam rooms and supply closet. I was responsible for ordering supplies when needed
  • I was responsible for all "nurse calls" for Dr Mechas and would facilitate any patient need or concern with the doctor.
  • I called in medications to the pharmacy.
  • I would also act as a float among the medical assistants for 4 providers.

Medical Assistant

Dr William Pratt ( Family practice / OB care)
London, KY
09.1996 - 10.1998
  • Float between medical assistant / receptionist and transcriptionist.
  • Roomed patient and took and recorded vitals.
  • Administered vaccines and other medications.
  • For well child visits and physicals, completed shot records and physicals.
  • Performed hearing and vision testing.
  • Assisted with in office surgical procedures.
  • Minor wound care per doctor's orders
  • I performed in office labs such as strep screens, hematocrit and urinalysis.
  • I prepared specimens for outside lab and pathology such as cultures, pap smears and tissue samples.
  • I also coordinated direct admits to hospitals as well as observation stays.
  • I managed sample closet and supply closet.
  • As receptionist I registered patients in and check patients out. I made referrals to other offices and scheduled outside radiology testing and labs and obtained precerts as needed.
  • Also served as the medical transcriptionist for office

Medical Assistant/Front Desk Medical Receptionist

Corbin Pediatrics Psc
Corbin , KY
05.1995 - 09.1996
  • Roomed patient and took and recorded vitals: weight, height, temp, head circumference
  • Performed in office labs such as hematocrit, strep screen, urinalysis, hearing and visual testing.
  • Administered vaccines and other medications as per doctor's orders.
  • Administered breathing treatments.
  • Completed physical forms and immunization certificates
  • As a receptionist I answered phones and made office appointments.
  • I registered patients in and check patients out.
  • Processed patient payments and entered charges for insurance at the end of the day.
  • Filed all reports in patients charts

Education

Medical Assistant

Kentucky Technical College
London, KY
05-1996

High School Diploma -

North Laurel High School
London, KY
05-1994

Basic Courses

Eastern Kentucky University
Richmond, KY

Skills

  • Indirect Patient Care
  • Inventory Management
  • Procedure Assistance
  • Data Entry
  • HIPAA Compliance
  • Payment Collection
  • Medical Transcription
  • Medical Equipment Operation
  • Insurance Verification
  • Analytical decision-making skills
  • OB/GYN procedures
  • Customer Service
  • Vital sign monitors
  • Stocking supplies
  • Calm and level-headed under duress
  • Sterilization techniques
  • Medical Records Management
  • Medical terminology knowledge
  • Specimens collection and processing
  • Medical Procedures
  • Patient Scheduling
  • Medical Billing
  • Electrocardiography (EKG)
  • Lab Equipment Operation
  • Sterile technique
  • Understands medical procedures
  • Adaptable
  • Compassionate

Certification

  • Registered Medical assistant 1996 to present

Timeline

Medical Assistant/Referral & Surgery Coordinator

Dr. Alan Graham
01.2001 - Current

Medical Assistant

The London Women's Center
10.1998 - 12.2000

Medical Assistant

Dr William Pratt ( Family practice / OB care)
09.1996 - 10.1998

Medical Assistant/Front Desk Medical Receptionist

Corbin Pediatrics Psc
05.1995 - 09.1996

Medical Assistant

Kentucky Technical College

High School Diploma -

North Laurel High School

Basic Courses

Eastern Kentucky University

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