Brenda Harley
Suitland,MD
Summary
With a proven track record at Private Duty In-Home Care, I leveraged CPR certification and adaptive teaching methods to enhance resident satisfaction and safety. My approach to care and education, marked by a significant increase in community engagement, showcases my ability to build strong client relationships and drive continuous improvement in care standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nursing School
Private Duty Home Care
11.2024 - 01.2025
- Evaluated student progress regularly, adjusting lesson plans accordingly for optimal skill development and achievement of personal goals.
- Successfully navigated diverse weather conditions, adapting lessons accordingly to ensure safety and maximize learning opportunities.
- Organized group activities to foster camaraderie among students, boosting their confidence in the water.
- Collaborated with fellow instructors for continuous improvement of teaching techniques and curriculum development.
Caetaker
Private Duty In-Home Care
06.2012 - 08.2023
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained safe and clean environment, ensuring compliance with health and safety standards.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Coordinated with healthcare professionals to provide comprehensive care for residents.
- Promoted culture of respect and empathy, leading by example and setting positive tone.
- Organized transportation for residents to appointments, improving access to essential services.
- Improved communication with families, providing regular updates on their loved ones' care.
- Trained new staff members, ensuring high standard of care across team.
- Developed personalized care plans, addressing unique needs of each resident.
- Negotiated with vendors for better rates on supplies, reducing operational costs.
- Managed medication schedules and refills, ensuring adherence to prescribed treatments and therapies.
- Implemented volunteer program, increasing community engagement and support for residents.
- Increased resident satisfaction, listening to feedback and making necessary adjustments.
- Developed garden area for residents, enhancing their outdoor enjoyment and activity options.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
- Conducted daily health checks on residents, providing peace of mind for families.
- Enhanced living spaces, leading regular maintenance and repair efforts.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
- Managed medication schedules for residents to ensure timely and accurate administration.
- Addressed customer feedback and complaints to maximize satisfaction.
- Established and enforced safety protocols and guidelines for staff.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Maintained required records of work hours, budgets and payrolls.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Monitored staff performance and provided feedback to drive productivity.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Facilitated supportive community atmosphere, fostering strong relationships among residents.
- Improved property security with implementation of updated surveillance system.
Skills
- Physical fitness
- CPR certified
- Adaptive teaching methods
- Client rapport building
Certification
- [State] Driver's License
- [Name of Certification] [Issuing Organization] [Year Month]
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Nursing School
Private Duty Home Care
11.2024 - 01.2025
Caetaker
Private Duty In-Home Care
06.2012 - 08.2023
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