Create, process and repair high volumes of incoming and outgoing wires within Federal Hours
Monitor wire authenticity, suspicious activity, fraud prevention and oversee the exchange of foreign currencies in transactions
Work closely with accounting, treasury, OFAC Sanctions BSA/AML departments, bankers, corporate online, consumer banking as well as other departments
Fast pace environment that requires critical thinking, prioritization, and effective communication via in person, telephone, email and microsoft teams
Create, review and/or update procedures according to policies and regulations.
Shut down systems at the end of business day, create end of day metrics reports and communicate reporting with wire operations management, deposit services management, and higher ups.
Relationship Banker/ Assistant manager
JP Morgan Chase Bank NA
11.2020 - 02.2022
40 hour full time employee.
Create relationships and assist clients through a range of financial needs, including personal and business banking, credit cards, mortgages, auto financing, investments, small business loans and payment processing
Create, establish and connect with a minimum of 20 clients via telephone on a daily basis while also assisting clients in person, attending to clients and colleagues as assistant manager, and acting as second lead operations specialist.
Contribute to the safe guarding of clients by abiding to the laws and regulations such as BSA, AML, KYC.
Provide notary services;Commissioned by the county of San Francisco through October 20th, 2025
Registered through the SEC with SIE, Series 6, Series 63, and Life Insurance in 2020.
Lead Operations Specialist
Chase Bank NA
05.2017 - 11.2020
Full time 40 hour employee.
Required to maintain branch compliance with federally/state regulated bank secrecy acts, regulations, policies and procedures such as BSA, AML, KYC.
Take the lead in annual audit reviews
Prepare employees and home branch for annual audits by questioning and observing branch opening/closing procedures, account opening; and legal documentation for specific account openings such as trust, POA, business accounts.
Assist clients with account maintenance, client service support and fraud prevention. Oversee client satisfaction and client escalations as necessary
Review branch signage on a monthly/ quarterly basis
Create cash entity audits and execute audits on a weekly, monthly, and quarterly basis
Tracked company equipment, tools and technology to manage inventory.
Create schedules, approve timesheets
Train tellers, overrides teller transactions, process transactions, create review or approve wire transfers.
Provide notary services; Commissioned by the county of San Francisco through October 20th, 2021.
Evaluated performance and policies against metrics.
Senior Preferred Banker (March 2021 - July 2024), Preferred Banker (August 2015 - March 2021) at First Republic BankSenior Preferred Banker (March 2021 - July 2024), Preferred Banker (August 2015 - March 2021) at First Republic Bank