Brenda Harris

Main job consisted of supporting the nursing staff and doctors with their many needs of the unit.

• Answered incoming calls and routed them to the appropriate departments or staff members.
• Resource to the parents, first face of the unit, and to provide excellent customer service to our families .
• Coordinated communication between various departments within the facility regarding patient care needs.
• Proficient in multiple business systems at the hospital.
• Updated patient information in electronic systems according to established policies and procedures.
• Created spreadsheets and reports from data gathered from patient files.
• Assisted with orienting new employees to departmental procedures.

• Provided chairside assistance to dentists during dental procedures.
• Maintained patient charts, including medical histories, medications, and allergies.
• Performed administrative tasks such as scheduling appointments and managing patient records.
• Developed X-rays using digital imaging technology and processed them in accordance with safety regulations.
• Served as a liaison between the dentist's office and insurance companies for verifying coverage information.