Summary
Overview
Work History
Education
Skills
Timeline
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Brenda hendricks

Tulsa,OK

Summary

Dynamic and self-motivated professional with a proven track record at Baptist Village of Owasso. Excels in teamwork and customer service, demonstrating strong organizational skills and critical thinking. Adaptable and dependable, I thrive in fast-paced environments, consistently achieving goals while maintaining a friendly and positive attitude.

Overview

46
46
years of professional experience

Work History

Acma

Baptist Village of Owasso
03.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Acma

Maplewood Manor
02.2019 - 02.2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.

Acma

Saint Simeons
05.2005 - 02.2019
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.

Credit Card Sales Representative

Sunoco Gas
06.1979 - 04.2005
  • Collaborated with team members to develop innovative marketing strategies for promoting credit card products and services.
  • Enhanced sales performance by conducting thorough market research to identify potential clients and target audiences.
  • Conducted successful cold calls to generate new leads and expand the company''s client base.
  • Streamlined application processes, ensuring timely submissions of documentation for faster approval rates.
  • Utilized advanced CRM software tools for efficient lead tracking, follow-ups, reporting, and overall pipeline management activities.
  • Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.
  • Participated in regular sales meetings to share insights, best practices, and discuss strategies for driving continuous improvement in individual and team performance.
  • Maintained accurate records of all transactions, updating client information regularly for improved data management practices.

Education

No Degree - Nursing

Vo Tech
Tulsa, OK

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening

Timeline

Acma

Baptist Village of Owasso
03.2021 - Current

Acma

Maplewood Manor
02.2019 - 02.2021

Acma

Saint Simeons
05.2005 - 02.2019

Credit Card Sales Representative

Sunoco Gas
06.1979 - 04.2005

No Degree - Nursing

Vo Tech

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Brenda hendricks