Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Brenda Hernandez

Phoenix,AZ

Summary

I have worked in fast food for two years , I have learned many skills . Skills like problem solving , communication , working in a team, having an optimistic attitude , and to always greet customers with respect regardless of color or race. I learned other skills like being patient , being empathetic and understanding in the journey I have been through as a teacher at my church . I teach kids from the ages of 6 - 13 years old . I learn to observe each one of them and to see how i can approach every single one differently yet with love and care. My church plans events and i always help participate . I dance , I know what it is to work as a team in order to achieve our goals . I am certain that I could always learn new skills and grow as a person .I like challenges that help me gain new experience . I love meeting new people and building relationships . I am not perfect , but I live every day knowing I am a good influence to some people , my kind actions could change somebody's mood , and my kindness could help those who simply need reassurance that there are still good people out there.

Overview

2
2
years of professional experience

Work History

Crew Member

Burger King
Phoenix , AZ
06.2023 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Interacted pleasantly with guests to deliver quality customer service.

Crew Member

Chick-fil-A
Phoenix , AZ
06.2022 - 12.2022
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.
  • Drove team success by quickly completing assigned tasks.

Education

High School Diploma -

PvOnline
Phoenix
05-2024

Skills

  • Health Code Compliance
  • Customer Engagement
  • Customer Service
  • Teamwork and flexibility
  • Teamwork and Positive Attitude
  • Time management proficiency
  • Empathetic and patient
  • Conflict Resolution
  • Bilingual english and spanish
  • Emotional Resilience
  • Multitasking

Affiliations

  • Babysit toddlers
  • Tutored kids
  • Teach kids
  • Apart of a dance team
  • Apart of a choir

Languages

English
Full Professional
Spanish
Professional

References

References available upon request.

Timeline

Crew Member

Burger King
06.2023 - Current

Crew Member

Chick-fil-A
06.2022 - 12.2022

High School Diploma -

PvOnline
Brenda Hernandez