Brenda Hernandez
Spring
Summary
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
LoneStar Fasteners
08.2019 - 09.2024
- Technical Inside Sales Assistant
- Customer Service/ Support
- Microsoft Excel
- Sales Order Entry
Expeditor
Threading and Sealing Technologies
10.2022 - 09.2023
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Office Manager/ Scheduler/ Secretary
ACE Physical Therapy Services
09.2016 - 07.2019
- Answer phone calls/ take messages
- Schedule therapy visits
- Contact therapist / hire on therapist
- Organizing office operations and procedures
- Preparing payroll
- Controlling correspondence
- Assigning and monitoring clerical functions
Barista
Grindhouse Coffee Shop
05.2015 - 09.2016
- Prepare and serve hot & cold beverages
- Clean and sanitize work areas
- Customer Service
- Cashier
Education
High school or equivalent -
Skills
- Customer Service
- Scheduling
- Time Management
- Receptionist
- Organizational Skills
- Microsoft Excel
- Microsoft Word
- MS Office
- Administrative experience
- QuickBooks
- Office experience
- Data entry
- Computer skills
- Customer service
- Inventory control
- Office management
- Strong work ethic
- Organization
- Friendly and outgoing
- Attention to detail
- Team member training
- Effective multitasking
Additional Information
Bilingual Communication, Ability to Work Under Pressure, Decision Making, Time Management, Self-motivation, Conflict Resolution, Leadership, Adaptability, Computer Skills, Active Listening
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Expeditor
Threading and Sealing Technologies
10.2022 - 09.2023
Inside Sales Representative
LoneStar Fasteners
08.2019 - 09.2024
Office Manager/ Scheduler/ Secretary
ACE Physical Therapy Services
09.2016 - 07.2019
Barista
Grindhouse Coffee Shop
05.2015 - 09.2016
High school or equivalent -
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