Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Hernandez

Houston,TX

Summary

Dynamic and reliable professional with extensive experience in cash handling and customer service at Blue Beacon Truck Wash. Proven ability to enhance sales through effective merchandising displays and maintain accuracy in transaction processing. Known for attention to detail and exceptional problem-solving skills, ensuring customer satisfaction in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Helper

REPCON
Chalmette, LA
10.2024 - Current
  • Provided training on proper fire safety techniques to staff members.
  • Participated in drills and exercises to maintain proficiency in responding to emergencies.
  • Maintained records of all inspections conducted and reported any discrepancies or issues found during these inspections.
  • Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
  • Reported all violations of fire safety regulations to the appropriate authorities.
  • Assisted in the development of evacuation plans and procedures for building occupants.
  • Responded quickly and efficiently to reports of smoke or other signs of a possible fire within a facility.
  • Ensured that exit routes were clear at all times during an emergency situation.
  • Checked ventilation systems regularly for any blockages or obstructions that could cause a hazard.
  • Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
  • Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
  • Provided guidance and information on fire safety practices to new employees.
  • Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
  • Reported any hazardous working conditions or violations to supervisors immediately.
  • Organized and documented materials needed for each project prior to beginning work onsite.
  • Participated in regular safety training sessions with coworkers to stay up-to-date on best practices for hole watch duties.
  • Recorded details about every incident reported by workers into a logbook for future reference.

Cashier

Blue Beacon Truck Wash
Houston, TX
08.2022 - 10.2024
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Worked closely with front-end staff to assist customers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Counted and balanced cashier drawers.
  • Followed company security procedures for handling large sums of money.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained productive relationships with employees.

Teller

A1 Check Cashing
Houston, TX
05.2021 - 02.2022
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Prepared official checks for customer and internal bank needs.
  • Performed daily reconciliation of teller drawer within established limits.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Explained account information to customers in detail as needed.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Verified amounts and integrity of every check or funds transfer.

Restaurant Hostess

Smoke'n Honey House
Houston, TX
02.2020 - 03.2021
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.

Education

San Jacinto College
Houston Tx

Skills

  • Point-of-sale operation
  • Cash handling
  • Customer service
  • Merchandising displays
  • Transaction processing
  • Cash drawer balancing
  • Attention to detail
  • Time management
  • Customer inquiries
  • Sanitation procedures
  • Patience and composure
  • Reliability and punctuality

Languages

English
Full Professional
Spanish
Professional

Timeline

Helper

REPCON
10.2024 - Current

Cashier

Blue Beacon Truck Wash
08.2022 - 10.2024

Teller

A1 Check Cashing
05.2021 - 02.2022

Restaurant Hostess

Smoke'n Honey House
02.2020 - 03.2021

San Jacinto College

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