Summary
Overview
Work History
Education
Skills
Certification
Notary
Timeline
Generic

Brenda Hicks

Bolton,NC

Summary

Dynamic and results-oriented professional with extensive experience in administrative roles, notably as an Executive Assistant at NACCAS. Excelled in event planning and data entry, enhancing office operations and efficiency. Demonstrated a positive attitude and exceptional time management skills, contributing to significant improvements in workflow and team morale.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Office Assistant

Hope Healthcare and Hospice
01.2013 - 05.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.


Executive Assistant to the Chief Executive Officer

NACCAS
07.1996 - 12.2011
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
  • Organized and coordinated conferences and monthly meetings.
  • Created expense reports, budgets, and filing systems for management team.
  • Maintained confidentiality by handling sensitive information with discretion and professionalism.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Administrative Assistant

Progressive Life Center
04.1987 - 05.1996
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Machine Operator

E.i. Dupont De Nemours
12.1972 - 08.1986
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Education

No Degree -

University of The District of Columbia
Washington, DC

High School Diploma -

Acme Delco High
Delco, NC
06-1972

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Administrative support
  • Office supply management
  • Valid Driver's license
  • Event planning
  • Scheduling meetings

Certification

Notary

Notary

Notary for North Carolina

Timeline

Office Assistant

Hope Healthcare and Hospice
01.2013 - 05.2018

Executive Assistant to the Chief Executive Officer

NACCAS
07.1996 - 12.2011

Administrative Assistant

Progressive Life Center
04.1987 - 05.1996

Machine Operator

E.i. Dupont De Nemours
12.1972 - 08.1986

No Degree -

University of The District of Columbia

High School Diploma -

Acme Delco High

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Brenda Hicks