BRENDA HINES
Stanwood,WA
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Inventory Control Clerk/ Receiver
Safeway
06.2016 - 09.2017
- Responsible for receiving products for various companies such as Pepsi, Coke, Columbia, and ensuring accurate inventories with invoices
- Distributing payments for product received
- Responsible for inventorying, ordering, and comparing the order received against the invoice
- Reconciling end-of-day transactions
- Continuously lifting fifty pounds and shifting product safely by bending, stooping, squatting, and kneeling correctly
- Continuously accepting extra responsibilities outside the job description to aid other team members
- Sales
- Presidents Club Award for top sales of residential phone features with US West
- Top ten out of three hundred
- Ability to ask open-ended questions to a customer to find out which product will improve their lifestyle
- Ability to change a disgruntled customer into a satisfied customer by listening to their concern with compassion and understanding
- Troubleshooting customers’ questions, concerns, and technical needs; contacting appropriate departments to make necessary appointments to properly resolve the customers’ inconveniences
- Talking to customers while gathering their confidential information, receiving payment and accessing specific computer programs to provide customer satisfaction
- Build and maintain strong customer rapport
- Management
- Hired new staff
- Supervised at least fifteen employees in any given shift
- Scheduled staff to support exceptional customer service during peak and non-peak hours.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained inventory count, tracked usage, and documented variances.
Receiver, Produce clerk
Safeway
04.2008 - Current
Receiver, Supervisor
Vons Grocers
01.2004 - 01.2008
Graduate/Teaching Assistant
University of Nevada
01.2001 - 01.2005
Sales and Customer
US West Communications
01.1994 - 01.1999
Education
Post graduate -
UNLV
2005
BS - Kinesiology, Biomechanics, Biology and Coaching
Univ. of Northern Colorado
2000
Skills
- Cycle Counting
- Audit Support
- Computer Tracking
- Microsoft Word
- Inventory Tracking and Storage
- Stockroom Procedures
- Microsoft Excel
Timeline
Inventory Control Clerk/ Receiver
Safeway
06.2016 - 09.2017
Receiver, Produce clerk
Safeway
04.2008 - Current
Receiver, Supervisor
Vons Grocers
01.2004 - 01.2008
Graduate/Teaching Assistant
University of Nevada
01.2001 - 01.2005
Sales and Customer
US West Communications
01.1994 - 01.1999
Post graduate -
UNLV
BS - Kinesiology, Biomechanics, Biology and Coaching
Univ. of Northern Colorado
Similar Profiles
Riley AllenRiley Allen
Deli Clerk at SafewayDeli Clerk at Safeway
Riley SweeneyRiley Sweeney
Courtesy Clerk at SafewayCourtesy Clerk at Safeway
Branden SmithBranden Smith
Retail Sales Associate at SafewayRetail Sales Associate at Safeway
Aterica MiddletonAterica Middleton
Manager at SafewayManager at Safeway
Nicole StoneNicole Stone
Sergeant of Investigations at Mukilteo Police DepartmentSergeant of Investigations at Mukilteo Police Department