Brenda Hinton
Canal Winchester,OH
Overview
24
24
years of professional experience
Work History
Resident Advocate
YMCA
09.2020 - Current
- Advocated for residents' needs, ensuring access to essential resources and services.
- Facilitated communication between residents and management to enhance service delivery.
- Developed and implemented support programs tailored to resident challenges and feedback.
- Mentored new staff on best practices in resident engagement and advocacy strategies.
Front Desk Team Lead
Community Properties of Ohio Management Services
08.2020 - Current
- Supervised front desk operations, ensuring efficient guest check-in and checkout processes.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented scheduling systems to optimize team coverage during peak hours.
- Coordinated communication between departments to enhance service delivery and guest satisfaction.
Medical Records Specialist
Southeast Mental Health
09.2001 - 06.2012
- Managed electronic health record systems to ensure accurate and timely documentation.
- Coordinated patient record retrieval, maintaining compliance with HIPAA regulations.
- Implemented standardized procedures for data entry, enhancing accuracy and efficiency.
- Trained new staff on medical records management and electronic system utilization.
Education
High School Diploma -
Whetstone
Columbus, OH06-1987
Timeline
Resident Advocate
YMCA
09.2020 - Current
Front Desk Team Lead
Community Properties of Ohio Management Services
08.2020 - Current
Medical Records Specialist
Southeast Mental Health
09.2001 - 06.2012
High School Diploma -
Whetstone