Brenda Hobbs

• Created Business Plan
• Created and Opened online T-Shirt Shop
• Ran Day to Day Operations
• Interacted with Customers
• Manage Supplies
• Create Designs
• Train employee on the making of Tees to shipping them out.
• Make TShirts and other items by placing on Vinyl Design or Premade Designs
• Working with customers on their needs for the design and the sizes and colors.
• Overseen and managed all financials
• Consulted with customers to assess needs and propose optimal solutions.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Worked and solved any issues that our customers may have
• Advertising / Marketing / Social Media
• Working with Etsy
• Website

Created Business Plan

Completed all forms required for opening a retail shop

Set up Retail Shop with fixtures and products

Hire and train employees

Created a number of processes for the daily business

• Software Setup and Product Entered
• Intake process of items for consignments
• Tagging, logging, imputing items in the software program and placing them in the shop
• Determining Sales and what items are ready for sales
• Items not sold
• Returning items to consignors if they will want back
• Donating unsold items to local charities
• End of day process
• And others

Determined what products the Shop will place for sale other than Consignments - Purchased

Advertising / Marketing

Set up Website

Social Media

Supporting 5 Community Business Office and Baylor Home Health Offices at each facility.

Projects:

A. Moving of 6 Medical Business Offices into one location.

• Review of each Business Office of their current processes and translate into the new Business Office Policy and Procedures and Processes.
• Evaluating each offices current IT equipment and determine the future IT Needs fitting into the new processes.
• Overseeing each offices timelines of moving.
• Overseeing the new Business Office, IT equipment installations, printers, PCs, Phones and much more.
• A Very successful move into the new Business Office location and all areas set up and into place for the 1st day of work in new office.
• Making the 1st day of work go as if they were still in their old offices. Medical Business office can not lose a day in all they do for the Medical Facilities.

B. Transferring 6 Medical Business Offices from Hard Copy reports to Online Reports.

C. Preparing plan, Testing, Presenting Outcomes in Administration and over seeing Year 2000 on 2 Large AS400 Software Programs. Including Printing and Printers.

D. Preparing Testing Plans, for upgrade of the HBOC Software at each Community Center. Including working with IT Staff on the test steps, with each facility on their day to test and to avaulate and report the outcomes before the upgrade could be completed.

Homehealth - was sold during this time. I worked every aspects of the change over to the new company.

Task as Project Manager

• Identified plans and resources required to meet project goals and objectives.
• Managed projects from procurement to commission.
• Developed and initiated projects, managed costs, and monitored performance.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Modified and directed project plans to meet organizational needs.
• Oversaw high profile projects for by planning, designing, and scheduling phases.
• Fostered relationships with vendors to promote positive working relationships.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Provided management for internal personnel, contractors and vendors.
• Identified, reviewed and applied policies and procedures.
• Maintained open communication by presenting regular updates on project status to customers.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Reported regularly to managers on project budget, progress and technical problems.

Supporting 5 Community Medical Centers (BIR, Ennis, Waxahachie, Garland, Grapevine) and Baylor Home Health.

Daily IT Issues - Needs - Organizing

Leading a team to review current processes and move to improved process.

Creating new reports.

Worked with Business Office Managers.

Weekly meetings with IT Directors of each Facility and other IT Staff.

Working with each facility on upgrades of Software.

Took outcall for support after hours.

• Directed business analysts in executing and delivering various tactical and strategic plans.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Streamlined techniques to support agile methodology implementations.
• Collaborated with internal business partners to implement commission arrangements.