Brenda Holcomb
Iowa Park
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
29
29
years of professional experience
Work History
Cashier/Stocker
DOLLAR Tree
Wichita Falls
09.2018 - Current
- Resolved customer complaints professionally in accordance with company policy. Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
ERS/Safety Coordinator
Sunbelt Rentals
Wichita Falls
03.2022 - 05.2024
- Identified potential health risks due to workplace exposures and developed control strategies accordingly.
- Developed and implemented safety policies and procedures to ensure compliance with federal regulations.
- Conducted regular safety meetings, orientations and training sessions for employees.
- Developed and implemented safety protocols to ensure compliance with OSHA regulations.
- Monitored contractor activities onsite to ensure adherence to company standards for safety.
- Ensured that all workers are trained in proper lockout and tagout procedures prior to working on energized equipment.
- Coordinated the development of emergency response plans for hazardous materials incidents.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
- Led store trainings on safety initiatives and emergency management procedures.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Maintained adequate supply of approved safety and PPE supplies for work force.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Maintained and updated emergency response plans or procedures.
- Maintained company deposits
- Coornated drivers schedules and routes
- Handled all rentals with company equipment
- Ordered rentals nation wide
Assistant Director
Lion Club Academy
Wichita Falls
01.2021 - 03.2022
- Ensured compliance with safety regulations among all personnel.
- Provided guidance to departmental staff in resolving customer complaints.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Developed protocols for handling confidential information within the organization.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Helped owner deal with parents and make sure everythig was going as it should.
Cashier/Stocker/Dress Room Attendant
Burlington Coat Factory
Wichita Falls
11.2018 - 04.2019
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers. I also handled the dressing rooms.
Party and Wedding Coordinator
A-1 Rentals and Sales
Wichita Falls
01.1996 - 06.2018
- I helped customers with all their wedding needs. I also did florals and set ups for events. Some of my jobs were organizing all aspects of wedding planning, including budgeting, scheduling and vendor selection. Also, I handled rentals of small tools and sold concrete. I started out in the back doing the cleaning and handling of returns. As time moved on, I ended up doing all aspects of the business along with deposits and back office responsibilities. Some of my duties were answering phones, sending faxes and emails, helping customers, and doing the companies bookkeeping.
Education
Associate of Arts - Educatin
Vernon College
Vernon, TX05-1992
High School Diploma -
Paducah High School
Paducah, TX05-1990
Skills
- Customer service
- Cash handling
- Point of sale
- Product stocking
- Inventory management
- Professionalism and courtesy
- Hospitality and accommodation
- Retail merchandising
- Refund handling
- Purchase assistance
- Refunds and exchanges
- Cleaning and sanitizing
- Sales transactions
- Patience and empathy
- Currency counting
- Written and verbal communication
- Organizational growth
- Daily reporting
- Gift card handling
- Customer relations
- Dependability and reliability
- Customer assistance
- Work ethic and integrity
Timeline
ERS/Safety Coordinator
Sunbelt Rentals
03.2022 - 05.2024
Assistant Director
Lion Club Academy
01.2021 - 03.2022
Cashier/Stocker/Dress Room Attendant
Burlington Coat Factory
11.2018 - 04.2019
Cashier/Stocker
DOLLAR Tree
09.2018 - Current
Party and Wedding Coordinator
A-1 Rentals and Sales
01.1996 - 06.2018
Associate of Arts - Educatin
Vernon College
High School Diploma -
Paducah High School