Dedicated and adaptable Administrative and Facilities Management Professional with 25+ years of progressive experience at FedEx Express, supporting senior leadership and managing operational functions for a facility of over 200 employees. Proven success in vendor coordination, facility maintenance oversight, cost control, and cross-functional team support. Quick learner who proactively seeks out new challenges, with a hands-on, solutions-oriented approach to problem-solving and continuous improvement. Completed FedEx’s AIM (Aspire Into Management) program, demonstrating leadership potential and commitment to career growth.
Overview
29
29
years of professional experience
Work History
Administrative Assistant / Facilities Coordinator
FedEx Express
North Charleston, SC
01.1999 - Current
Sole administrative professional supporting a team of one Senior Manager, six Operational Managers, and over 200 employees at a major FedEx facility.
- Oversee all building operations and external services, including maintenance, vendor management, and facilities coordination.
- Troubleshoot building issues hands-on; coordinate and supervise contracted repairs when external expertise is required.
- Manage vendor contracts from sourcing to negotiation and execution, ensuring compliance and cost efficiency.
- Process and reconcile invoices, maintain station budget records, and track monthly BVR reports.
- Coordinate complex travel for leadership and staff; manage logistics for station-wide meetings, trainings, and special events.
- Maintain office systems, filing, supplies, and software support across the facility.
- Proactively take on responsibilities beyond traditional admin scope, identifying and solving problems across departments.
- Recognized for reliability, initiative, and operational insight, frequently handling tasks outside formal training with success.
Team Lead / Can Coordinator / Package Handler
FedEx Express
Los Angeles Hub, CA
01.1996 - 01.1999
- Started as a Package Handler in the Non-Conveyable area, managing heavy and irregular-sized freight by hand.
- Promoted to Team Lead and Can Coordinator, overseeing offloads of inbound aircraft and managing sort schedules.
- Tracked flight-based container (can) arrivals and coordinated ground team to ensure timely offloads before operation start time.
- Monitored sort hours and labor distribution to keep the operation within budget.
- Led and assigned staff to zones based on operational need, maximizing workflow efficiency.
Education
Bachelor of Arts - Business Administration & Management
California State University – Dominguez Hills
Carson, CA
High School Diploma - undefined
South Pasadena Senior High School
South Pasadena, CA
Skills
Office & Facilities Management
Vendor & Contract Management
Operations & Logistics Coordination
Budget Tracking & Cost Control
Maintenance Scheduling & Oversight
Team Leadership & Staff Allocation
Process Improvement
Event & Travel Coordination
Document Management
Software Support & Troubleshooting
Critical Thinking & Initiative
Timeline
Administrative Assistant / Facilities Coordinator
FedEx Express
01.1999 - Current
Team Lead / Can Coordinator / Package Handler
FedEx Express
01.1996 - 01.1999
Bachelor of Arts - Business Administration & Management