Summary
Overview
Work History
Skills
Timeline
Brenda L Hughes

Brenda L Hughes

CEO
Columbia,MO

Summary

Multi-talented business leader offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Looking for a new challenge outside of healthcare.

Overview

31
31
years of professional experience

Work History

Chief Executive Officer

Landmark Hospitals
Columbia, MO
03.2022 - Current
  • Led 39 bed Long Term Acute Care Hospital by establishing business direction and actualizing operational plans to meet goals.
  • Increased admissions by 20% and RPPD by 15% in 2023.
  • Drove company vision with collaborative employee engagement techniques and strategic leadership.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.

Chief Executive Officer/COO

Select Medical
St Louis, MO
05.2017 - 10.2021
  • Led 90 bed rehabilitation hospital through development of processes and procedures to maintain the safety of our patients and staff during the pandemic.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Drove company vision with collaborative employee engagement techniques and strategic leadership.

Operations Consultant

Kindred Healthcare
Louisville, KY
06.2016 - 03.2017
  • Seamlessly cover Program Director vacations and vacancies
  • Support and/or operate as a Marketing Consultant to identify census or volume opportunities
  • CARF survey prep and support
  • New inpatient rehabilitation openings and start up operations

Administrative Director Pre&Post Acute Services, Administrative Director of Oncology Services

Phelps County Regional Medical Center
Rolla, MO
02.2012 - 05.2016
  • Reported to the CEO. Directed and supported the functional and operational activities of Pre and Post Acute Services lines.
  • Service lines include Emergency Department, Transitional Care Unit, Acute Rehabilitation unit, Home Care and Hospice, Ambulance Services, Wound Ostomy Services, Outpatient Therapy Services and Oncology Services.
  • Responsible for overseeing the development of operating and capital budgets and monitoring revenue and expenses to ensure compliance with established goals. Managed $113 million in revenue annually.
  • Ensure continued growth in services by evaluating new or enhanced external service line opportunities. Identified opportunity for outpatient therapy services satellite in nearby county.
  • Lead administrative team that developed feasibility plan and obtained board approval for design/construction of a new $43 million Cancer Institute.
  • Responsible for 14 direct managers and 120 staff members that were accountable for demonstrating excellent customer service skills as evidenced by Press Ganey patient satisfaction surveys and Sperduto employee engagement survey scores.

Executive Director

RehabCare Group (multiple roles over 20 yrs)
Rolla, Missouri
02.2006 - 02.2012
  • Management of all inpatient and outpatient rehabilitation operations that generated over $15 million in revenue through successful expansion and integration of services.
  • Increased market share from 42% to 78% of all rehabilitation discharges from the top 4 surrounding counties based on HIDI data.
  • Exceeded pro-forma expectations through strategic initiatives including physician relationship-building, feasibility studies and direct consumer interviews in collaboration with Phelps County executives.
  • Demonstrated project management skills with the development of the new 6000 sq ft outpatient clinic in the Medical Office Building and new 30 bed Acute Rehabilitation Unit.
  • Led the facility through all the regulatory reimbursement changes by adapting policies and procedures, processes and focused physician education.
  • Developed multi-level organizational relationships, both internal and external to create mutually beneficial associations with key stake-holders.

Regional Vice President of Operations

RehabCare Group
St. Louis, Missouri
01.2002 - 02.2006
  • Responsible for multiple contracts and relationships that generated over $14 million of management revenue for RehabCare Group in 2006.
  • Directly responsible for 17 hospital based rehab programs, 4 outpatient programs and 85 contract therapy sites.
  • Identified and integrated ancillary service lines including multiple service lines for acute care clients to produce/exceed client RehabCare pro-forma projections at 5-7% year over year.
  • Successful record of recruitment and retention of field level operators and medical directors across all divisions.
  • Worked with hospital-based, corporate-based and industry peer groups collaboratively to identify and strategize product lines that represented value to all healthcare providers.
  • Demonstrated value propositions to 8 RehabCare clients resulting in new/expanded management relationships.
  • Regional and national participation in multi-level education and marketing forums to ensure success; including Program Director training, marketing training, physician training and regional meetings to expand bench strength of all senior executives and ancillary service line leaders.

Program Director

RehabCare Group
Rolla, Missouri
09.1996 - 01.2002
  • Increased bed capacity from 16 to 30 with average daily census of 23.
  • Mentored 4 new Program Directors in Missouri, Illinois, and Indiana.
  • Super user of the Rehabcare proprietary business and clinical operating system,  participated with the Quilogy Group as a clinical systems analyst.
  • Co-presenter at the St.Louis and Dallas corporate-wide RehabCare Leadership Meetings.

Community Relations Coordinator

Three Rivers HealthCare
Poplar Bluff, Missouri
01.1993 - 01.1996
  • Developed and implemented marketing strategies to insure at or above plan for 20-bed unit consistently
  • Developed new external referral relationships within a 150-mile radius.
  • Focused on program improvement and expansion by implementing Day Treatment, Arthritis, and Oncology Programs.

Skills

  • Strategic and financial planning
  • Leadership/communication skills
  • Operational Analysis
  • Process Improvement
  • Consulting
  • Data-Driven Decision-Making

Timeline

Chief Executive Officer - Landmark Hospitals
03.2022 - Current
Chief Executive Officer/COO - Select Medical
05.2017 - 10.2021
Operations Consultant - Kindred Healthcare
06.2016 - 03.2017
Administrative Director Pre&Post Acute Services, Administrative Director of Oncology Services - Phelps County Regional Medical Center
02.2012 - 05.2016
Executive Director - RehabCare Group (multiple roles over 20 yrs)
02.2006 - 02.2012
Regional Vice President of Operations - RehabCare Group
01.2002 - 02.2006
Program Director - RehabCare Group
09.1996 - 01.2002
Community Relations Coordinator - Three Rivers HealthCare
01.1993 - 01.1996

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Brenda L HughesCEO