Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Ibanez

Dayton,TX

Summary

Responsible City Clerk with a keen understanding of local ordinances and municipal rules and regulations. Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal and verbal and written communication skills.

Overview

15
15
years of professional experience

Work History

Municipal Court Clerk

City Of Baytown
07.2022 - Current
  • Improved court efficiency by accurately maintaining and updating case files and dockets.
  • Ensured compliance with legal requirements by carefully reviewing court documents for accuracy and timeliness.
  • Streamlined communication between judges, attorneys, and other court personnel through clear and concise correspondence.
  • Enhanced courtroom organization with meticulous preparation of essential documents for daily hearings.
  • Boosted public satisfaction by providing exceptional customer service to individuals seeking information or assistance with municipal court matters.
  • Supported judges in decision-making processes through thorough research and analysis of legal statutes, precedents, and ordinances related to specific cases.
  • Reduced data entry errors by implementing a rigorous review system for all entered information in the court''s electronic database.
  • Increased payment collection rates through proactive monitoring of outstanding fines and fees associated with pending cases.
  • Promoted transparency in municipal court activities by maintaining accurate records available for public inspection upon request.
  • Maintained strict confidentiality regarding sensitive case information in accordance with applicable laws and ethical standards.
  • Elevated staff performance levels through ongoing training initiatives focused on enhancing job knowledge and skillsets.
  • Enabled accurate reporting of court statistics by diligently tracking and documenting all relevant case data.
  • Contributed to a positive work environment by actively participating in team meetings and discussions aimed at addressing challenges faced by the Municipal Court Clerk''s Office.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Provided assistance to attorneys and court personnel in courtroom
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Collected court fees and fines and recorded amounts collected in Incode.
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Stayed up-to-date on Texas laws and licensing requirements to complete accurate and efficient reviews.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.

Bilingual Paraprofessional

Dayton Independent School District
10.2018 - 07.2022
  • Improved bilingual communication in the classroom by providing translation services for students and teachers.
  • Collaborated with educators to adapt lesson plans for better comprehension by non-English speaking students.
  • Enhanced student engagement by creating a culturally inclusive learning environment.
  • Supported teachers with grading assignments and offering one-on-one help for struggling bilingual students.
  • Bridged language gaps between parents and school staff through efficient interpretation during meetings and events.
  • Fostered positive relationships among diverse student groups by promoting cultural understanding and respect.
  • Conducted assessments of English language learners to monitor progress and adjust instructional strategies accordingly.
  • Facilitated small group instruction for English language learners, reinforcing core concepts and improving fluency.
  • Maintained accurate records of student performance, attendance, and behavior while observing confidentiality guidelines.
  • Served as a liaison between the school district''s ESL department and mainstream classrooms to ensure proper support was provided.
  • Provided instructional support under teacher supervision within both general education classrooms and specialized settings.
  • Kept abreast of current research on second language acquisition methods while attending professional development workshops focused on effective teaching strategies for ELLs.
  • Collaborated with school counselors and social workers to address the unique needs of bilingual students, fostering a successful transition into their new educational environment.
  • Supported teacher in classroom discipline and maintained standards of pupil behavior.
  • Worked expertly and productively with students and parents from diverse ethnic groups.
  • Demonstrated flexibility, coped with challenges of rapidly changing world and assisted students lacking language proficiency.
  • Served as translator and interpreter for written and verbal communication to students, parents and staff members.
  • Took part in professional development workshops to boost skills.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Enforced rules and instructions to maintain discipline.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Developed and implemented strategies to improve student engagement.
  • Laminated teaching materials to increase durability under repeated use.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Monitored students in computer lab to enforce proper use of resources.
  • Conducted weekly review sessions to help students prepare for exams.

Office Clerk

Paul Kubosh And Associates
05.2009 - 07.2015
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Assisted with onboarding new employees by providing them with necessary materials, resources, and training schedules.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
  • Ensured timely delivery of mail packages within the organization while also managing outgoing shipments accurately through postal services or courier companies as required.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

Education

Associate of Arts -

University of Houston - Downtown
Houston, TX

High School Diploma -

Houston Math, Science, And Technology
9400 Irvington Drive
05.2004

Skills

  • Legal Terminology
  • Office Administration
  • Document Preparation
  • Filing systems
  • Docket management
  • Court Procedures
  • Calendar Management
  • Courtroom Management
  • Case Processing
  • Court processes
  • Office Management
  • Payment Collection
  • Data Entry
  • Records Management
  • Schedule Management
  • Customer Service
  • Money Handling
  • Document Review
  • Multitasking Abilities
  • Adaptability
  • Time Management
  • Public Service
  • Active Listening
  • Legal Documentation
  • Team Collaboration
  • Excellent Communication
  • Document Verification
  • Effective Communication
  • Data Verification

Timeline

Municipal Court Clerk

City Of Baytown
07.2022 - Current

Bilingual Paraprofessional

Dayton Independent School District
10.2018 - 07.2022

Office Clerk

Paul Kubosh And Associates
05.2009 - 07.2015

Associate of Arts -

University of Houston - Downtown

High School Diploma -

Houston Math, Science, And Technology

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Brenda Ibanez