Brenda Isep
Calhoun,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Early Headstart Teacher
Brighter Tomorrows Daycare
Calhoun, USA
10.2018 - 03.2024
- Maintained students' progress by evaluating and adjusting strategies
- Mentored individual students by taking creative approach
- Gathered music and props for daily class instruction as well as performances
- Engaged with children on individual basis to build positive, trusting relationships
- Read stories to children and taught painting, drawing and crafts
- Built and strengthened positive relationships with students, parents and teaching staff
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness
- Observed children to record development
- Monitored student progress to ensure cooperation and growth
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits
Receptionist
Joe Alex Realtor
San Antonio, Texas
03.2016 - 09.2017
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
- Coordinated open houses and showings for potential buyers and sellers.
- Greeted clients upon arrival at office and assisted them in completing paperwork necessary for their real estate transactions.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.
Home Care Provider
Self-employeed
San Antonio, USA
05.2012 - 03.2016
- Maintained clean and well-organized environment for client happiness and safety
- Dressed, groomed and fed patients with limited physical abilities to support basic needs
- Helped clients with personal needs from exercise to bathing and personal grooming
- Assisted with client personal care needs to foster independence and well-being
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs
- Helped clients stay happy and healthy by providing mental and emotional support
- Assisted patients with personal care to alleviate burden on family members
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term
- Answered incoming calls, took message
- Monitored vital signs such as blood pressure and temperature.
- Administered medications in accordance with physician instructions.
- Managed client's schedule of doctor's appointments, therapies.
Teller Associate
Lourdes Grotto & Tepeyac de San Antonio
San Antonio, USA
12.2009 - 05.2012
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Collected payments and provided accurate change
- Worked with fellow sales team members to achieve group targets
- Developed trusting relationships with customers by making personal connections
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Received and displayed product shipments on store retail shelves upon delivery
- Tracked company inventories, moved excess stock and arranged products to improve sales
Receptionist
The Forum assistant living
San Antonio, Texas
08.1999 - 04.2000
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted with special projects assigned by management when required.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
Education
Technical Certificate - Early Childhood Development
Georgia Northwestern Technical College
12.2022
Skills
- Small Group Instruction
- Parent Communications
- Excellent Classroom Management
- Scheduling Proficiency
- Motivating Students
- Student Support
- Social Skills Development
- Child Development
- Basic Clerical Knowledge
- Positive Role Model
- MS Office Proficient
- First aid and CPR certified
- Clerical Support
- Scheduling
- Data Entry
- File Management
- Verbal and written communication
- Greeting and Seating Clients
- Documentation And Reporting
- Positive and professional
- Scheduling appointments
Languages
- English, Native/Bilingual
- Spanish, Native/Bilingual
Timeline
Early Headstart Teacher
Brighter Tomorrows Daycare
10.2018 - 03.2024
Receptionist
Joe Alex Realtor
03.2016 - 09.2017
Home Care Provider
Self-employeed
05.2012 - 03.2016
Teller Associate
Lourdes Grotto & Tepeyac de San Antonio
12.2009 - 05.2012
Receptionist
The Forum assistant living
08.1999 - 04.2000
Technical Certificate - Early Childhood Development
Georgia Northwestern Technical College