Brenda Jennings
Acworth,GA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
9
9
years of professional experience
Work History
Research Assistant
Joint Management
Atlanta Ga
01.2015 - 01.2022
- Conducted literature reviews to support ongoing research projects.
- Managed records
- Communicated findings
- Maintained accuracy and organization
- Proofreading for accuracy
Front Desk Associate
The Art of Touch
Atlanta
01.2013 - 01.2015
- Top sales performer through upselling and recommendations.
- Built repeat clientele. Assisted with Spa design and decor
- Greet and assist visitors, guests, and clients, Handle inquiries, requests, and concerns promptly, ensuring a positive customer experience
- Perform administrative tasks, such as data entry, filing, and maintaining records
- Handle multiple tasks simultaneously, such as answering phones, assisting guests, and managing reservations, to ensure efficient front desk operations.
- Scheduling and managing medical appointments rescheduling when necessary. Also making follow-up phone calls to ensure patients are doing well after procedures.
Education
Real Estate Salesperson -
Barney Fletcher Schools
02.2022
High School Diploma -
McEachern High School
01.1984
Skills
Attention to Detail
Customer relationships and retention
Customer Service
Communication
Adaptability
Sales and Upselling
References
- Chris Jennings, Instructor, North Georgia Police Academy, 770.855.7916
- Lisa Eifert, Loan Officer, Prosperity Home Mortgage, 404.895.0641
- Mandi Watson, Professional Caregiver, Nanny Pros Inc, 480.620.0601
Timeline
Research Assistant
Joint Management
01.2015 - 01.2022
Front Desk Associate
The Art of Touch
01.2013 - 01.2015
Real Estate Salesperson -
Barney Fletcher Schools
High School Diploma -
McEachern High School